Dollar Tree Corporate Office address, Phone Number and Email

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Below you can find the Contact details of Dollar Tree Corporate Office Address, Mailing and Postal Office address along with the contact information like the toll free phone number, Email, website details, fax number which will help you to contact Dollar Tree. The Customer Service of Dollar Tree is one of the best in its industry and they look after every customer concern and inquiry quickly and efficiently. Customer service is available normally during working hours and some emergency number are available 24*7. They can be contacted after the usual business hours via postal mail, email address, or calling the toll free number or contact the live person via help support chat. Many Customers are looking for the Dollar Tree Corporate Office address or trying to search for customer service phone number of Dollar Tree, Dollar Tree toll free phone number, customer service helpline number and customer support contact number.

Are you searching for more information on various types of services and brands provided by Dollar Tree such as Dollar Tree Corporate office, toll free 24 hours phone number of Dollar Tree Availability, Official working customer service number, Headquarters Office address of Dollar Tree. Good news is that you can get all important information from this website and use this contact details to contact the customer service executive and support center and they will help you in resolving your issue fast, quick and efficiently.

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We have given here Dollar Tree Phone Number, and using this number you will be able to contact Dollar Tree corporate office and customer service support department. You will be able to reach a live person at Dollar Tree Customer Care Support in the given below Dollar Tree Contact phone number and will be able to get all the main points of Dollar Tree services or able to get facilitate and acquire your concern correctly self-addressed by proper authorities.

Dollar Tree Corporate Office Contact Information

You can find here Dollar Tree mailing and postal address, corporate office address, customer service help number, corporate headquarters address of Dollar Tree, Customer service support phone number, corporate office HQ Address.

Dollar Tree Customer Service Phone Number:

  • Customer Service Support Phone Number: 1-(757) 321-5000

The number given above may not be a toll free phone number and you may get charged while calling this number at the usual calling prices. This customer support number of Dollar Tree is available on normal working hours and may be closed during some official holidays.

Dollar Tree Customer Support Email Address: 

Below is that the listed official email address of Dollar Tree. they supply the e-mail support 24 hours all day year along and that they typically reply inside 24 hours. typically, you may expect a delay back in response.

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Dollar Tree Corporate Office Address and Phone Number:

The official mailing/postal address, payment office, Headquarters and location address of Dollar Tree. People can use this contact details to contact them and get their concern or query answered quickly.

Dollar Tree Corporate Office Address: 500 Volvo Pkwy Chesapeake, Virginia 23320 United States

Dollar Tree Corporate Office Phone Number Toll Free: 1-(757) 321-5000

Dollar Tree Corporate Office Fax Number Details: (757) 321-5292

Dollar Tree Corporate Office Email Address: NA

Website:  www.dollartree.com

Dollar Tree Social Media Links:

www.facebook.com/dollartree

Dollar Tree Online Resources:

www.dollartree.com/bulk/Corporate-Headquarters
www.dollartree.com/custserv/custserv.jsp?pageName=CustomerService?

4 thoughts on “Dollar Tree Corporate Office address, Phone Number and Email

  1. Jamie Slezak

    Dear Dollar Tree,
    I placed an order on May 9, 2018 for SKU#235836 and Order #EC4275268. The order was picked up on 5/22/18 with the 4 cases ordered. Once the cases were opened, there were 2 cases with damaged tumblers & lids. On WED, 5/23, I called Customer Service to report my findings. On my first call, I was on hold for 37+ minutes with no answer. While on hold, I called the Customer Service # from a different phone and choosing a different option with someone picking up within 5 minutes. I was speaking to a nice gentleman who seems to care about my concerns and understood my frustrations. He asked when the latest possible date that I would need the tumblers and I let him know MON, 5/28 since the tumblers are a graduation gift to students and there was assembly that needed to happen before THUR, 5/31. He had to get approval to send 2 cases of new tumblers to me expedited. In the mean time of the call for approval, I was hung up on or lost connection and the call disconnected. I immediately called back, gave my order # and was able to connect with the same gentleman and he placed the order for the tumblers to come to my address and I would have a delivery on MON, 5/28. All the while, this call took about an hour to handle and this is after my 37+ minutes of hold time to even speak to someone. I knew it was a holiday, but he never seemed to hesitate my getting the shipment on MON. On MON, I did not receive any delivery, so I called the Customer Service line this morning about 9AM to check on the status. Someone picked up within about 5 minutes, but I was on hold for 30+ minutes to find out that the order was not placed on WED, 5/23 when I called in. At this point, I am beyond frustrated and furious! I ordered and paid for 4 cased of tumblers on 5/9/18! I have received damaged product on 5/22! I am in a time crunch! I placed the order in plenty of time to be ready for graduation on THUR, 5/31! Customer Service has been less than desirable so far! I asked to speak to a manager and I am told that there is no manager on duty at this time, but that Beth would be in at 11AM. How is this possible? How could a manager or someone who would be able to take care of the customer NOT be available? I was told that another order could not be placed and overnighted and that the quickest that I would get the product would be expedited which was 3-5 days. I was told that I could pick up tumblers from a nearby store, but that I would have to pay for them. I had already paid for them and when I received them, they were damaged! I wanted a resolution and wanted it ASAP! I am in a time crunch and I do not have time for travel to multiple stores to find tumblers to correct a mistake made by Dollar Tree! The lady told me that a Grand Prairie store off of Beltline had 1 case and the Store Manager’s name was Erika. I could call and see about getting them. I insisted that she call the store and arrange for me to pick them up. I was on hold again while she called the store. Comes back on the line and says that Erika hung up on her and would not take her calls any longer. To me, this is hard to believe! How is this happening to me? What have I done to deserve this? I calm down and call back about an hour later and immediately ask for a manager. I provide my Order # and tell my story once again. Nice gentleman took my call and consults with his manager. Comes back to me and gives the info that his manager has asked him to provide to me. I appreciate him trying to handle this situation, but NO Customer Service person has been able to provide a solution/resolution thus far and I wanted my order escalated. Then I speak to Amanda and she seemed understanding to my situation and seemed as though she could help. She found that the replacement order had been placed, but that there was no tracking # or status of the order. She was going to work with the Distribution Center to find out what was going on with my order and she would call me back. In the meantime, Cathy called me and had a tracking # and the order would ship out today from Oklahoma and I would receive the order tomorrow. GREAT, I am getting some where! I asked for her to email me the tracking # and within minutes, I received an email from her. Cathy is the first person that I spoke to this morning and mentioned that the order was never placed and also that there was no manager available to take my call and also that no orders where overnighted. At this point, I had not heard back from Amanda and it was about 1:30PM, so I called to follow up with her for an update. There had not been an update, but that she was working on it. She would call me back. I have not heard from Amanda and called back about 3PM for an additional update. The person that she had been trying to call had been in meetings all day and Amanda had not been able to connect with her. Did not catch that person’s name she was trying to reach. Amanda was leaving at 4:30 Central Time and she promised a call back before she left. At about 4:15PM, she called back. My package has not been shipped yet. It is still at the Distribution Center with other orders. The tracking # that was provide to me earlier in the day by Cathy is not the correct tracking #. So where did this # come from? So, it is looking like I will not get the order until THUR, which is too late for me! I am then told that UPS has not been to the Distribution Center since THUR to pick up on orders. Amanda is not able to contact anyone at the Distribution Center except via email. She does not have a contact # or name for anyone to contact in case of situations like this. She also does not have contact info from anyone at UPS. I cannot believe what I am hearing! I asked since UPS had not shown up to pick up a delivery and no one seemed to have contact info for them, could someone just take the boxes to a UPS drop off and put them in motion for delivery. I was told that they could not do this. Amanda said that the order would still go out and that I would get the replacement order and I could do with the product as a please. Great, Fine, Wonderful! BUT what about the situation at hand? No Solution after several calls today! I tried and no one wanted to help me! I demanded a refund! Amanda seemed to take care of that and I received an email shortly after our last call that the order was cancelled and $96 would be refunded. I expect a FULL refund, tax included! Again, I am offering solutions and nothing is happening! No one seems to want to help! It appears to be a blame game! I am the customer and I received damaged product that Dollar Tree sold me! I was promised product on MON! It is almost WED and I still do not have product that I paid for! I do not understand the lack of customer service or lack of concern for something that is Dollar Tree’s fault! You sent me damaged product! No one will take the blame for it and make it right! I have heard too many excuses and I am beyond frustrated and furious with Dollar Tree! You do not do overnight deliveries! Managers are not available to speak to during business hours because they are on vacation or in delayed meetings due to the holiday! Tracking #’s that are not correct! UPS has not picked up a shipment since last THUR! No contact # or person at the Distribution Center! None of these excuses are my fault! Put yourself in my shoes and see how you would feel! I have promised a graduation gift from the PTA to graduates and now I have to make other arrangements to make good on my commitment!

    I expect a call from Executive Management to discuss my situation! You have lost a valued customer that has been a huge supporter of your local stores. Your Direct Teams have something to be desired!

    Reply
  2. Charlene

    I would like to complain about the parking lot at the Dollar Tree in Beverly Hills, Fl. It is a total mess. There is all kinds of garbage in the bushes, in the parking lot itself. It is beginning to look junkie. It doesn’t look like anyone there cares what the outside looks like. I don’t know if you have a maintenance person that is suppose to it, & if not maybe you should. It is getting to a point that I don’t want to go there because it looks so bad outside. Please take a little pride in your store & clean up the surrounding area.

    Reply
  3. John C. Toothman

    dollar tree on Monticello Avenue normally is a great place to shop in Williamsburg except when they have long lines and one cashier with many others stocking shelves. today 12-29 I went in there and you can hear the manager in the office which contains 4 walls and no roof to the office complaining (loudly) about her employees where half the store could hear and yelling about the truck being late. you had customers who heard this and left the store not happy. unless you want your business to go belly up here you may want to stop that from happening.

    it was a blonde lady manager

    Reply

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