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Head/Penn Racquet Sports Corporate Office Contact Details
|Head/Penn Racquet Sports||Details|
|Head/Penn Racquet Sports Corporate Office Adddress||306 S 45th Ave
|Phone Number||(602) 269-1492|
|Contact Person||David Haggarty|
|Role in Company||President|
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Dear Penn/Head Corporate Office – I’m a 50-year old, 4.0 tennis player who plays two to three times a week. I’ve been using Head racquets and accessories and Penn tennis balls for over thirty years. But I must disappointingly let you know the quality of both Head accessories and Penn balls have been on the decline for years. And the group of 10-15 players (all 3.5 to 4.5) clearly have noticed and we discuss it. And frankly, I see it as more players are using Babolat rackets, Dunlop balls and Wilson grips –
PENN TENNIS BALLS: It happens too often to not notice but often ONE of the three Penn balls in the can is flat/dead. I would this happens 20% of the time when we use Penn balls – obviously this is too high of a percentage for flat balls.
HEAD GRIPS: It’s nearly impossible without tweezers to remove the plastic strip from the grip. Again, I’ve been using Head grips for years and it is happening too often to be the “one time” bad luck purchase. My tennis partner suggested Wilson grips – so you are about to lose another customer.
I hope you address these issues. If our group of 10-15 players notice, then I imagine thousands of others across the country notice as well.
BEN D. HUYNH
8915 BOULDER SPRINGS DRIVE
HOUSTON, TEXAS 77083