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Para Yogeswaran
I own a Mercedes’ ML 350 blue tec and last month noticed engine warning sign and was told issues with EGR valve need replacement covered under the warranty.
I left the vehicle at the dealers ( Contemporary Motors in Erie,Pa) on the 23rd of March and I have been told this part not available for almost for one month now. I have been using my wife’s car for almost one month not knowing When this part will be available.This kind of poor support from Mercedes may not be a good one for me to go for another Mercedes Benz in the future. Could you please look into this particular issue and see my dealers in Erie , Pa get the parts as soon as possible So I can have my vehicle done sooner. This is almost the 5 th week the vehicle left in the dealers. My contact number is 718-6374976.
I own a Mercedes’ ML 350 blue tec and last month noticed engine warning sign and was told issues with EGR valve need replacement covered under the warranty.
I left the vehicle at the dealers ( Contemporary Motors in Erie,Pa) on the 23rd of March and I have been told this part not available for almost for one month now. I have been using my wife’s car for almost one month not knowing When this part will be available.This kind of poor support from Mercedes may not be a good one for me to go for another Mercedes Benz in the future. Could you please look into this particular issue and see my dealers in Erie , Pa get the parts as soon as possible So I can have my vehicle done sooner. This is almost the 5 th week the vehicle left in the dealers. My contact number is 718-6374976.
Thanks
Yoges-Waran