Metro PCS Corporate Office address, Phone Number and Email

Below you can find the Contact details of Metro PCS Corporate Office Address, Mailing and Postal Office address along with the contact information like the toll-free phone number, Email, website details, fax number which will help you to contact Metro PCS. The Customer Service of Metro PCS is one of the best in its industry and they look after every customer concern and inquiry quickly and efficiently. Customer service is available normally during working hours and some emergency numbers are available 24*7. They can be contacted after the usual business hours via postal mail, email address, or calling the toll free number or contact the live person via help support chat. Many Customers are looking for the Metro PCS Corporate Office address or trying to search for customer service phone number of Metro PCS, Metro PCS toll-free phone number, customer service helpline number, and customer support contact number.

Are you searching for more information on various types of services and brands provided by Metro PCS such as Metro PCS Corporate office, toll free 24 hours phone number of Metro PCS Availability, Official working customer service number, Headquarters Office address of Metro PCS. The good news is that you can get all important information from this website and use this contact details to contact the customer service executive and support center and they will help you in resolving your issue fast, quick and efficiently.

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We have given here Metro PCS Phone Number, and using this number you will be able to contact Metro PCS corporate office and customer service support department. You will be able to reach a live person at Metro PCS Customer Care Support in the given below Metro PCS Contact phone number and will be able to get all the main points of Metro PCS services or able to get facilitate and acquire your concern correctly self-addressed by proper authorities.

Metro PCS Corporate Office Contact Information

You can find here the Metro PCS mailing and postal address, corporate office address, customer service help number, corporate headquarters address of Metro PCS, Customer service support phone number, corporate office HQ Address.

Metro PCS Customer Service Phone Number:

  • Customer Service Support Phone Number: 1-888-863-8768

The number given above may not be a toll-free phone number and you may get charged while calling this number at the usual calling prices. This customer support number of Metro PCS is available on normal working hours and may be closed during some official holidays.

Metro PCS Customer Support Email Address: 

Below is that the listed official email address of Metro PCS. they supply the e-mail support 24 hours all day year along and that they typically reply inside 24 hours. typically, you may expect a delay back in response.

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Metro PCS Corporate Office Address and Phone Number:

The official mailing/postal address, payment office, Headquarters and location address of Metro PCS. People can use these contact details to contact them and get their concerns or query answered quickly.

Metro PCS Corporate Office Address: 2250 Lakeside Blvd Richardson, Texas 75082 United States

Metro PCS Corporate Office Phone Number Toll Free: 1-(214) 570-5800

Metro PCS Corporate Office Fax Number Details:  (214) 570-5859

Metro PCS Corporate Office Email Address: NA


Metro PCS Social Media Links:

Metro PCS Online Resources:

30 thoughts on “Metro PCS Corporate Office address, Phone Number and Email

  1. Marbo ekane

    I hope this gets READ cuz idk where else to look on where ur email is…
    Metro PCS HEADQUARTERS_18O5_6O8_54’O6

    1. Theodore washington

      Got 3 phones from the store contacted the store about the phone won’t make calls on the 28 of March the phone locks up and won’t text was told the manager would be on vacation id have to talk to her now im told I have to pay $75 dollars to get them replace

  2. Louise Leonard

    I was charged 187.00 for two items. The clerk wasn’t trained on the register. She did something and charged my card almost double. I complained and complained. She turn my phone off and now I have absolutely no service and the store has not rectify my situation. Customer who has no services. Don’t like nether Boost or Metro PCS were Ilive. Bad credit makes so much difference.

  3. Wendy

    I purchased a new phone from metro T Mobile it didnt work they have replaced it 4 times still wont work i have called only to be told to go to store i go to store they say i have to call i call tell em what store says they said they cant do nothing must go back to store so no help just ping pong ball paid for phone which is no good almost died as i went into cardiac arrest n had no phone to call 911 thank god roommate came home or i might have died i am beyond furious with rude service in person n on phone n no working phone …bad bad T Mobile I believe in Karma watch out T Mobile……

  4. Jeanette Spann-hodges

    This was a very unprofessional experience. Today I purchase a for $156.87. I had to return it a hour later to only receive $78.43 back. This is unacceptable the phone was just brought.

  5. Linda

    Been with metro pc for 6 plus years.Went to upgrade my phone and they literally wanted to charge me almost full price.but I can come in as a new customer and get exact same phone half price..Don’t you think taking care of customers who have been with you for long periods of time you would take care of them first..looks like I’ll be checking different carriers out soon

  6. Wanda Perez

    I am dropping metro pcs as of 1/9/21.You people are just scammers. I went in on 12/9/20 to pay my bill, and the manager was NOT wearing a mask, I asked him why and he said he was “allergic” to them.
    He was very pushy about “giving ” me a free phone, I told him at least 6 times that I DO NOT WANT a new phone, well I get home and I can’t call out on my phone. This happened before, earlier this year and he fixed it within 1 minute. But this time says he can not fix it. I told him I li e on SSDI so can not afford a new phone, then asked if the offer of the free phone was still on the table, he said no, I would have to pay for it, full price.
    I am connected with ALOT if Caterpillar employees and am going to put the word out thru them WORLD WIDE, to tell people to drop T-Mobile and Metro-PCs you will be going under very quickly.
    My name is Wanda Perez, the store I paid at is on Elvis Presley BLVD. In Memphis, Tn. 38116
    No need to call my email is
    But I am DONE with you scammers!

  7. Larinda Essary

    I need to file a complaint about a store and product purchased by a week ago and manager refuses to replace the defective case even though the receipt says I have 14 days

    1. Jacquie Scudder

      Same here. My phone was stuck on some screen having to do with USB? I went to 1 store which sent me to another because they have technicians. The 2nd store had NO TECHS telling me I needed to buy a new phone unless I had an unlocked phone. When I returned NEW YEARS DAY 2021, I was told I can’t get a refund.Called customer service, nobody has contact info for CORPORATE OFFICE. For real??

  8. Shelley Thayer

    I wrote a long letter to Metro PCS and sent it a month ago to Richardson Texas. Today it came back no such address. I took that address off the website on the intranet. I am resending the letter again today to another address in Richardson Texas that is on your website. No wonder Metro PCS has so many terrible reviews. When a fish stinks it stinks from the head down. If corporate doesn’t care about their customers how can they expect their employees to care? Such rude service from the agents in the stores.

      1. Jacquie Scudder

        Metro by T-Mobile
        PO Box 601119
        Dallas, TX 75360

        I guess this is it y’all. Good luck getting in touch w/the worst customer service providers offered by TELECOMMUNICATIONS CO. EVER.

  9. Tammy Deal

    OMG!!! Last month they said I only paid $3 on my account but yet my phone service continued. Then they illegally switched my account from $50 to $60. So I spent a hour on the phone getting that straightened and so far today 5 phone calls. I made a payment of$50 and they put it on someone else’s account and cut my service off!!! So the 3rd phone the guy gave me a 3 day extension (oh how nice for $50!) Then on the 4th call the lady name Del turned it back off and wouldn’t get a supervisor on the phone. The 5th phone call no supervisor and they don’t have corporates number. When you go online for the corporate office that phone has been disconnected. Imagine that!!! Lol!!!

    1. Jacquie Scudder

      Exactly. The number is OUT OF ORDER. Don’t call & get more frustrated. You see all the NEGATIVE COMMENTS we’re putting on the CORP HEADQTRS site. They could care less.

  10. Terrence Johnson

    Hello Founders: Roger Linquist and Malcolm Lorang; CEO: John J. Legere; CFO: J. Braxton Carter II; and COO: G. Michael Sievert,

    I have been a MetroPCS customer for many years. Recently, verses previous years, the customer service has been absolutely horrible and disrespectful. When requesting to talk with supervisors, I have not been called back and hung up on. Today, I received such type of services from Shane (id number 500159); Kim (id number 502812); and another staff, who said she was a supervisor and hung up on me when I asked for her name and id number at the beginning of talking to her.

    During the course of 1.5 hours on the phone for service, I also had to deal with the following: 1) Agents talking too much and over talking me when I tried to explain my problems; 2) Agents not listening to problems I called in about and repetitively answering with totally different information; 3) My not being able to understand agents by the manners and loudness in which they talked; 4) Agents’ very disrespectful, unprofessional; and patronizing attitudes; 5) Astronomically long wait, hold, and call times. Today, I was on the phone for 1.5 hours before a supervisor came and hung up on me when I asked if she could clearly tell me her name and id number. 6) An agent simply offering me your headquarters’ street address after I repeatedly requested your email address/telephone number; 7) And, agents telling me I would have to hold up to more than an hour, immediately putting me on hold, and not allowing me any chance or opportunity to respond.

    I have written this information to MetroPCS headquarters asking to be contacted asap. Actually, MetroPCS services have more lately felt quite abusive! I can provide further information when we talk.

    1. Tammy Deal

      OMG!!! Last month they said I only paid $3 on my account but yet my phone service continued. Then they illegally switched my account from $50 to $60. So I spent a hour on the phone getting that straightened and so far today 5 phone calls. I made a payment of$50 and they put it on someone else’s account and cut my service off!!! So the 3rd phone the guy gave me a 3 day extension (oh how nice for $50!) Then on the 4th call the lady name Del turned it back off and wouldn’t get a supervisor on the phone. The 5th phone call no supervisor and they don’t have corporates number. When you go online for the corporate office that phone has been disconnected. Imagine that!!! Lol!!!

    2. Artavias Edwards

      Tammy Deal Please Call Me, @512-412-4924, I am going through worse than what you did…I lost my job because of a rude, and disrespectful customer service representative from metro pcs that hung the phone up on me and made changes to my account without my consent…please contact me @512-412-4924 I am going to find the headquarters office and get some reults even if I have to get my attorneys involved from my law firm…call me @512-412-4924…

    3. Jacquie Scudder

      You got info on how to contact HEADQTRS? Share with the people. We want some satisfaction too.

  11. Accounts Payable Accountant

    I’m trying to reach the Corporate office to get a W-9. The number on the website is not a valid number. Please have your finance department forward me a W-9.

    1. Juan Cantu

      I got bad business with MetroPCS franchise, i think t=MOBILE made a mistake merging with MetroPCS, or at tbe time MetroPCS right now is getting to over there head, trying to get so big. I hot a phone that was bought way before i wven came to them, that means i didn’t even get a brand new phone, i got a used one.

  12. philip spurlock

    It amazes me how unprofessional this company is. After years of using there pos service I had canceled one of the lines 4 months prior, which can be checked via data being used or NOT used. Not only was the foreigner on the phone incompetent but the supervisor wasn’t any more intelligent. After explaining to them that the phone has been broken and I’ve called to cancel service awhile back in Feburary(June has just started) they had the audacity to say I was lieing and nothing can be done. If this review doesn’t show you how unloyal & disrespectful Metro is then I’m not sure what will. Needless to say I’m canceling all services and will encourage to NEVER use them as a carrier. If people did their research they’ll know how slow you are compared to the competition like those of whom offer 5g for the same price. For instance sprint offers 4 lines for 100$ instead of 2 through metro. Ive just been merged paying with family until this recently when I started using a tracphone because my metro phone broke which brought me to obviously canceling it. Now when I got a new phone to hop back on the plan I was told i paid 200$ for service that wasn’t even being used. Needless too say STAY AWAY from these greedy people and have a fantastic day🙌

  13. Jeanelle Gramolini

    How is it I’m seeing all over websites for Metro and T-Mobile that they’re helping customers with their bills and they aren’t I still have to pay my bill in full and I have been with you guys for a long time what is going on it says that you guys are helping and lowering bills and none of that is being done

  14. Mr. Isaac and Mrs. Trina Williams

    Tweets to President executive of Metro PCS corporate issues land base Biometrics identification rated a zero by 504-710-2164 and 504-223-2468 with Re: [Request received] Victims of identity theft insurance (#1184754) District Consumers financial protection tax refunds. United States treasuryPublic affairs staffing Louisiana State troopers Department of transportation trafficking advisor Applications accommodations Starbucks  round up louisiana State communications Deeds State board of Cox funeral directors internet profilers Mortuary service updating final claims status on  Isaac Williams Jr. And Wife Trina D Williams 5013 Antioch St. POBOX 58304 Marrero , Louisiana 70158 2020 Annually obituaries notifications checking updates Contact all of Louisiana Funeral directors Chapel of life obituaries Information concerning life and death Medicaid power by forever sites free consultion Living with Dentures particials using Adult services in louisiana Host port terminals Update Avondale shipyards applications injuries mailing list Suspect fraudulent. Overcharging on Visas Power Of Attorneys 03082020 Secu switch kit everything we need mobile Baking additional J.D. members approved applications New Orleans district websites of engineering Central violations bureau US Courts Jefferson Parish  Judges of 24th jurisdiction distict family court violations of code  conduct  Fact sheet letters of facts Customer care move to go real estate Critical credit and scores evelation update visions by Judge Raylyn Beevers 24th 2nd parish Evidence of signing evictions noted with a clear pathway corrections reversal of shelter expense causing family Homeless . Update correcting issues of errors 03082020 Dashboard portal portfolios victims of Identity theft caseload claims filed by Isaac Williams Jr. Married to Trina D Williams 5013 Antioch St. Marrero, louisiana 70072 parcels delivery address shipping wage and incomes retirements planning change of address to 5013 Antioch St. POBox 58304 New Orleans , Louisiana 70158 LSPA Records request from Harry Lee law enforcement buildings DPS confirmation Federal Background checks reinstated letters never received by Isaac Williams Jr. And Trina D Williams 5013 Antioch St. POBOX 58304 New Orleans , Louisiana 70158 

  15. Nicholas Eck

    My name is Nicholas Eck. I have had my phone for only 10 days I broke the screen this morning when calling customer care I was treated very poorly and disrespected. I was told that if I could not afford to pay the deductible for my phone then I would just have to live with the fact that I broke it. I feel like I was treated like an animal like somebody that did not matter.

  16. Kimberly

    Hello my name is Kimberly S. my phone number is 314-939-2547 phone name is Kyra S, I live in Saint Louis MO,
    I purchases a LG K40 phone on 10/11/19, today 12/02/19 the phone completely when out, it wont come or anything, phone as never been dropped or in water, I used tool to take out sd card to make sure card was stored properly and a small piece of the SD card holder broke off, its barely noticeable, took my lunch break and went to the store I purchased the phone from, Jennings MO, and I was told due to damage of the SD card holder I could not use the warranty from the phone, stating any damage to the phone it can’t be replaced. When there is no damage, also at the time of purchase that was not disclosed to me regarding if phone stops working for any reason. I called LG and they stating if the store wont accept the phone they wont accept it either. I just purchased this phone and they sold me a damaged phone. I had to turn on my old phone that is damage and then they still charge me. I am very upset to a place where I will no longer due business with Metro PCS. I should be able to get a new phone due to the issue of the LG K40

  17. Jamie Youssef

    I lost my cell phone awhile back and called the Metropcs/T-Mobile store at
    23045 21 Mile Rd, Macomb, MI 48042. The woman on the phone stated they could only sell me a refurbished phone or I pay full price for a brand new one. As this lady was talking she said, oh, one moment. She then said, my manager said we can take care of you and get you a new phone. Well, after I had my phone a few short days I noticed an app missing that comes with new cell phones. Also, very shortly after owning this phone the battery drains very quickly and the charging port is very loose already and some of my chargers won’t even work now!! I have to hold my chargers a certain way in the port for it to charge. Now, this only occurs with VERY used phones!! I know they sold me a refurbished phone and I took my complaint to them and the young man became flustered and flushed when I said I know that they sold me a refurbished phone! They did nothing for me. Please investigate. Thank you

  18. Darren Mann

    I’m reaching out to metro pcs in hopes to rectify my situation. since I’ve yet to get satisfaction from any of your dealers, including the main branch in Fort Myers . I had to purchase a new phone, and opted to use metro to do so. The first phone I was sold had poor reception, and would drop calls consistently. They had me wait for a new phone that they ordered only to have the same issues. Then sent me to the Fort Myers store, who after a long drawn out aggravating back and forth, gave me yet another of the same phone with the same issues! Common sense tells me there’s a problem with this phone! They said something about metro upgrading their towers. Totally unacceptable! I’m patiently waiting for someone to help me with this situation. Please!

  19. Wendy

    I been trying to get ahold of the metropcs i bought my phone from, and guess what??..they dont ever answer the phone i kinda live about an hr away..i talked to customer service about the issue im having and the store us never open or never answers the im thinking about lraving metropcs because i keep calling and bythe time they answer my 30 days will be up

  20. winona D burrough

    I had the worst experience with the Metro PCS on S. Broadway in Missouri; words can’t even begin to explain. I have a I phone 6S Plus, and love it, but only have 16GB. I Wanted to upgrade to a 30 plus GB phone. I explained to them that I was not going to pay 500.00 for the same phone, and I wouldnt pay over 200.00.
    I called Sprint, and a few other companies, and found I could get a new IPhone 6 S Plus 32GB for $200.00. I walked into the Metro PCS, as I have been happy with them for the last 2 years, and they explained to me that they could give me a new number and I could get a I Phone for under $200.00.
    Well, the games began. They explained that I would have to change numbers for a few weeks, no problem. Then, they said to make it under $200.00, I would have to go with “Smart Pay” and make 2 payments of $92.48. I told both the salesman and the manager, that I’d preferred to pay out right for the phone, but smart pay was the only way to get the price.
    Then, I was asked to pick out a color for the otter box. I told them that I didn’t need one, because I have all the accessories needed for the phone. He informed me that it was included with the phone. I agreed…who passes up a free cover, right?
    He asked me for my card, to get it set up with smart pay, I gave it to him. Then, the manager came by, and said it was too much work to set me up with a new number and it wouldn’t be much more to just keep my own number. I asked him, several times, how much more, all he would say was “its not much”.
    I kept asking them how much, and they went from 120.00-180.00. I asked for the bottom line, and they kept talking in circles. He strated to set up the phone, and I asked him again HOW MUCH????
    At this point, they still didn’t tell me how much it would be. They only way I found out is because I received a text message stating that I was being charged $455.85
    I saw this and told them, I didn’t want the phone and wasn’t leaving till they refunded me. They told me to call customer service because they couldnt. Customer service couldn’t help me, because they were part of TMobile (???). then the manager told me to call Smart Pay, and they would work with me.
    Well, after 2 hours, smart pay is sending me a call tag to return the phone, after I receive the call tag, I need to go BACK to a Metro PCS (not S. Broadway). OH…. When I looked in my bag, there was a pair of wireless ear buds (which I already own). THEY NEVER GAVE ME A RECEIPT, they said printer wasn’t working.
    I have never experienced such deception in my life.

    1. Rich Crawford

      Hey ya’ll, my names Rich Crawford, I live in CdA, Idaho n I just signed up with MetroPCS recently n my 1st bill is due April 5th…. a guy Eric I spoke with from Candlelight church here in CdA n he is going to assist me on paying my 1st bill…he’s requesting the bill be emailed to him to take care of it… I hope this gets READ cuz idk where else to look on where ur email is…
      The email to send it to is…
      His name is Eric Reade

      Thanks for your time
      Rich Crawford


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