Progressive Headquarters Office address, Phone Number and Email ID

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We have listed here the Progressive Headquarters Office Address, Mailing and Postal Office address along with the contact details such as toll free phone number, website, fax number and Email ID to contact Progressive. The Customer Service center of Progressive headquarters helps in providing and supporting its customers by addressing their concern and Issues. They are available on their usual working hours. They can be also contacted after business hours via dropping a mail to their email address, calling the toll free telephone number or contact them via live chat online. Many Customers are searching for the Progressive Headquarters address or trying to look for customer service phone number of Progressive, Progressive toll free phone number, customer service helpline number and customer support contact number.

Are you searching for more details on various types of Progressive services and brands such as Progressive headquarters office, Available toll free 24 hours phone number of Progressive, Official working customer service number, Office address of Progressive. Good news is that you can get all important information here and contact the customer service executive and support center and they will help you in solving your issue fast, quick and efficiently.

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We have given here Progressive Phone Number, and using this number you will be able to contact Progressive headquarters corporate office and customer service support department. You will be able to reach a live person at Progressive Customer Care Support in the given below Progressive Contact phone number and will be able to get all the details of Progressive services or able to get help and get your concern properly addressed by appropriate authorities.

Progressive Headquarters Corporate Office Contact Information

You can find here Progressive mailing and postal address, corporate office address, customer service help number, corporate headquarters address of Progressive, Customer service support phone number, corporate office HQ Address.

Progressive Customer Service Phone Number:

  • Customer Service Support Phone Number: 1-800-776-4737

The number given above may not be a toll free phone number and you may get charged while calling this number at the usual calling prices. This customer support number of Progressive is available on normal working hours and may be closed during some official holidays.

Progressive Customer Support Email Address: 

Above is the listed official email ID of Progressive. They provide the email support 24 hours all day and they usually reply within 24 hours. Sometimes you can expect a delay in reply.

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Progressive Headquarters Office Address and Phone Number:

The official mailing/postal address, payment office and location address of Progressive. People can use this contact information to contact them and get their concern or query answered fast.

Progressive Headquarters Corporate Office Address: 6300 Wilson Mills Road Box W33 Mayfield Village, Ohio 44143 United States

Progressive Headquarters Corporate Office Phone Number: 1-440-395-2222

Progressive Headquarters Corporate Office Fax Number: 1-440-395-2222

Progressive Headquarters Corporate Office Email Address[email protected]

Website: https://www.progressive.com

Progressive Social Media Links:

https://www.facebook.com/progressive

Progressive Online Resources:

https://www.progressive.com/contact-us/

One thought on “Progressive Headquarters Office address, Phone Number and Email ID

  1. Connie Mick

    We had severe problems with the Memphis, TN Office in the incompetent way they handled our claim. A claim was filed with the Progressive Memphis Office by the insurance carrier of the driver of a car which was very gently bumped by the fender of the truck my son was driving on Interstate 24 in Chattanooga, TN. The result of this contact between the two vehicles was a dent the size of a golf ball above the license plate of the car. The people never did get out of the car but they told my son that they were not going to file any insurance claims. There was existing body damage to the trunk
    of their in car in several places on their car’s trunk which was much greater than the small dent made in their car’s trunk by our truck. My son did not receive their name and the police officer did not issue any tickets for the collision. The accident occurred on March 9, 2018. On April 23, 2018 I received a letter from Lakeisha Mabone, a Representative of the Progressive Memphis Office that they were investigating an accident reported to their office. At the time we filled out our application form our son was living in Germany and he had never driven the truck. In the letter Ms. Mabone referred to a sentence in the application which stated to list all of our adult children who did not live at home and occasionally drove our truck. Our son had never driven out truck so he was not an occasional
    driver of the truck. Since he had lived in Germany for over four years we felt that
    we did not have any reason to list him on the application. The policy was effective on March 1, 2018. We had purchased the insurance for the truck because we were going to sell it and thought that we needed car insurance in case a possible buyer of the truck wanted to test drive it. I told this to the Progressive agent when I was seeking information about purchasing car insurance. The agent said we would be covered if someone wanted to test drive the truck. The insurance became effective on March 1, 2018. On March 4, 2018, we received a surprise telephone call from our son
    who told us that he had obtained a job in Alabama. He told us that he had to start working there by March 12, 2018. At the time our son called us he was living in Germany. Since he could not obtain housing in just one week, his family would live with his wife’s parents in Tennessee and he would drive to their home on the weekends. He asked us if he could borrow out truck to move his very large tool box. At that time they would not be renting any vehicles to move their belongings and they and his wife’s parents did not own any vehicle which could be used to move the toolbox. I called a Progressive Agent in the Memphis, Tennessee Office and ask him if we would be covered by insurance if our son just borrowed our truck to move his toolbox. The agent asked me how long my son would be driving the truck and I told the agent that it would take less than one day for him to move the toolbox. The agent told me that we would have insurance coverage as long as our son did not keep the truck for more than one day. My son had possession of the truck for about twelve hours.

    When I spoke to Ms. Mabone I told her what the Progressive Agent in their Memphis Office had told me
    that we had insurance coverage if our son just drove truck for one only one day. Two weeks later I called Progressive and was told that they were still investigating the accident and they would inform me when a decision had been made. On July 11, 2018 Ms. Mabone sent me a letter stating that the investigation was still being conducted and for me to contact their office. I called the office and answered the questions that she asked me. I also sent her a letter stating in great detail why my son was not considered an adult child not living at home who occasionally drove the truck. I also restated that I had been told by an agent that we did have insurance coverage. I called Progressive in August to inquire about the status of investigation of our insurance claim. I was told that the matter had been settled and there was nothing else that I needed to do.

    December 12, 2018, my son received a letter from a collection agency that he was responsible for a debt of $4,234.18. When he called the collection agency he was told that the debt was due for damage done in a car accident in March of 2018. He called me to ask if I had received any contact from a collection agency. I told him that I had not receive any correspondence from a collection agency. My son said that the man at the collection agency told him that it was his understanding that the insurance company felt we had not been responsive to their requests for information. When I called the collection agency I was told by them that the Progressive agent had told them that we did not send Progressive information or a copy of the lease of the vehicle my son was driving in the accident. I told the collection agent that my son was driving our truck and not a rented vehicle. He suggested that I call Ms. Mabone at Progressive. I called Ms. Mabone and while I was explaining that I could prove that my son had been living in Germany she hung up on me. Before she had hung up on me she told me that she had sent notice that Progressive was denying to pay our insurance claim. This was not true. The only correspondence I had received from Ms. Mabone were two letters regarding the investigation of our claim and I had properly responded to both of these letters. She never sent me any information regarding the investigation’s progress or decision. She never sent me a notice that our claim had been denied. We had asked for a copy of the bill they received from the insurance company of the people who were driving the vehicle that our truck struck. Ms. Mabone refused to give us a copy of this bill. I had explained to Ms. Mabone that the only damage done the to car my son struck was a dent in the trunk about the size of a golf ball. I also told her that their car had already had extensive body damage which was done before the collision with my son. I had told her that it would cost only a few hundred dollars to repair the damage done to their car by our truck. Apparently the Memphis Office did not make any attempt to verify exactly what damage had been done to car that had been struck by our truck. I was stunned when the person at the collection office told me that Progressive needed a copy of the lease of the vehicle we had rented and that our son had driven when the wreck occurred. Our son was driving our truck which I had been told by a Progressive Agent that would be covered by their insurance company for just one day.

    Due to the Memphis Progressive Office’s complete incompetence, it appears that we are going to have to pay over $4,000.00 for a fraudulent claim. The collection agency told our son that they could have his driver’s license suspended and report to the agencies who create a person’s credit report that our son had a debt turned over to a collection agency. This would of course ruin his crediting rating. I would have gladly paid up to $500.00 for the actual damage that our truck caused to the car it had gently struck. However, we never received any information that the Memphis Progressive Office had denied our claim or that they investigated the accuracy of the claim received from the other insurance agency.

    Thank you,

    Connie Mick Policy Number 919741629 Account 18-272-066

    Reply

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