Re-Bath Headquarters Address, Phone Number and Email

By |

Below you can find the Contact details of Re-Bath Headquarters Address, Corporate Office Phone Number and Mailing address along with the contact information like the toll free phone number, Email, Postal Office Address, website details, fax number which will help you to contact Re-Bath The Customer Service of Re-Bath is one of the best in its industry and they look after every customer concern and inquiry quickly and efficiently. Customer service is available normally during working hours and some emergency number are available 24*7. They can be contacted after the usual business hours via postal mail, email address, or calling the toll free number or contact the live person via help support chat. Many Customers are looking for the Re-Bath Headquarters address or trying to search for customer service phone number of Re-Bath , Re-Bath toll free phone number, customer service helpline number and customer support contact number.

Are you searching for more information on various types of services and brands provided by Re-Bath such as Re-Bath Headquarters, toll free 24 hours phone number of Re-Bath ,Availability Hours, Official working customer service number, Re-Bath Corporate Office address. Good news is that you can get all important information from this website and use this contact details to contact the customer service executive and support center and they will help you in resolving your issue fast, quick and efficiently.

READ  Kaya Skin Clinic Headquarters Address, Phone Number and Email

We have given here Re-Bath Phone Number, and using this number you will be able to contact Re-Bath corporate office and customer service support department. You will be able to reach a live person at Re-Bath Customer Care Support in the given below Re-Bath Contact phone number and will be able to get all the main benefits of Re-Bath services or able to get facilitate and acquire your concern correctly self-addressed by proper authorities.

Re-Bath Headquarters Office Address Details

421 W. Alameda Drive Tempe
Arizona 85258
United States

You can find here Re-Bath Headquarters Address, Corporate office address, customer service help number,Customer service support phone number, corporate office HQ Address.

Re-Bath Headquarters Phone Number

Customer Service Support Phone Number: 1-844-9-REBATH

The number given above may not be a toll free phone number and you may get charged while calling this number at the usual calling prices. This customer support number of Re-Bath is available on normal working hours and may be closed during some official holidays.

Re-Bath Headquarters Email Address : Email Now

Below is that the listed official email address of Re-Bath .They supply the e-mail support 24 hours all day year along and that they typically reply inside 24 hours. typically, you may expect a delay back in response.

READ  Wild Poppies New Zealand Headquarters Address, Phone Number and Email

Re-Bath Headquarters Office Address and Phone Number

The official mailing/postal address, payment office, Headquarters and location address of Re-Bath is given below. People can use this contact details to contact them and get their concern or query answered quickly.

Re-Bath Headquarters Phone Number Toll Free: 1-480-844-2596

Re-Bath Headquarters Address Corporate Office:
421 W. Alameda Drive Tempe
Arizona 85258
United States

Re-Bath Fax Number: N/A

Re-Bath Official Website: Click Here

Re-Bath Social Media Profiles :

Facebook : Post to their Wall

Twitter : Tweet to them

Instagram : Link

We hope that above mentioned information helped you greatly. Please do visit our website regularly for more helpful articles. Please do comment with your suggestions or questions.

3 thoughts on “Re-Bath Headquarters Address, Phone Number and Email

  1. Murrel Petry

    July 30, 2018
    Danni, I am writing you this letter as you are the Office Manager and, as such, represent ReBath of Tri-Cities.
    On November 22, 2017 Karla Bays knocked on our door and announced herself as “The Owner” of ReBath Tri-Cities and that she felt really bad about our previous October 25, 2017 dealings with Cindy, her former representative, because Cindy didn’t know what she was talking about concerning military assistance for a shower remodel she had quoted us for $7500. Karla announced in our doorway she was going to give us that same deal for $6,000 to make up for the misinformation. Her demeanor the whole time was that of acting “The BigShot” because of being “The Owner”. However, she came prepared with NO paperwork whatsoever and we believe she was counting on US having no paperwork either. Then she could fashion the deal however she wanted, be blunt about what they could or could not do, and offer THAT to us for $6,000 and if we didn’t agree she would have lost nothing but would have “cleansed” her office staff’s reputation for product knowledge.
    However, we DID produce the paperwork that Cindy had given us as the Sales Representative for ReBath of Tri-Cities. When pressed to truly honor the $6,000 pledge she gave as she entered our house, Karla continued to agree to do the job for $6,000 plus taxes. She took all new measurements for the same job Cindy had quoted us and we discussed the job at length again. However, even though she was “The Owner”, she had to consult with her husband to get the final approval. He agreed. Finally, she asked us to commit to the job with 50% down. I told her we needed to discuss it for a few days as that is how we do business. She agreed but said she would give us a week only.
    The end of that 7 days, November 29, I texted Karla and said we would like to proceed. She asked me how I would like to pay the 50% down and I told her MasterCard. She told me Laura (her NEW Office Manager) would call me the next day and get my information. Fine. The next day, November 30, 2017 I talked with Laura and she took my credit card info down and sent me a receipt for $3258 (attached).
    The morning of March 8, 2018 Ed came to remodel our shower and install the new plumbing equipment. First off there was an issue with incorrect plumbing materials and we described to Ed what those other items were, why they were necessary, and showed him on our contract that they were agreed to by Karla. Soon the correct material was gotten locally and installed. At the end of the day there was a problem with the function of the valve however. Ed said it was not working correctly. That is when we put in a call to Karla to let her know that we were aware there was a problem with the valve. She proceeded to call us and tell us how she had supplied us $1000 over and above what we were even supposed to get according to our contract, blah, blah. (Our contract, in Karla’s own writing and drawings (attached), clearly specifies otherwise!). Karla told us that they went over and above what we were supposed to get “just to make us happy”. From there the conversation turned nasty and she switched gears and asked us if we had any intention of paying when the job was done? She told us her and her husband had doubts about whether we were even going to pay upon completion. Excuse me??? Do we have any intention to pay when the job is completed?? We knew we had already paid ½ down because we had a receipt showing so. The phone conversation ended with Karla telling us that any future conversations would be conducted by text only as they “just could not talk to us”! I immediately looked into our MasterCard account and, unbeknownst to us, saw our account had never been charged that we could find. Since November 30th! However, we had given our consent for ReBath to charge our account and Laura had issued us a receipt for $3258. Billing MasterCard is ReBath’s business; not ours.
    The next day, March 8, the job was completed except for the shower door. It had been agreed upon that we could withhold $500 for the door as it had to be ordered and would take about 5 weeks. Ed asked us to pay up at that time and we produced our original paperwork (as ReBath still had never shown their paperwork so it was up to us to know how much to pay Ed) and the receipt for $3258 Laura had sent us back in November. He agreed the receipt seemed legitimate and crunched the numbers minus the $500 and arrived at $2758 we were paying that day. He wrote it on our paperwork (remember, he had no paperwork, receipt or anything) and said he would call it in the next day. Ed took down our Credit Card number again. I had him put the figures down on our paperwork (attached) as he was offering nothing written. We did confide to Ed we were upset at having been accused of being ‘deadbeats’ by Karla and her husband.
    Over the next 9 weeks, I continued to monitor our MC account and could never see where ANY $ had been charged to our account. But we HAD authorized the payment, now ALL but $500, to be charged.
    Finally the door arrived on May 10, and it was during the unpacking, I realized it was the wrong dimensions. It was obvious that a wheelchair could not fit through the door and as THAT is the reason for the entire remodel in the first place, it would have to be reordered. We found out through an employee, Kevin, that Karla admitted the dimensions had been ordered incorrectly. We waited for the decision of what the recourse would be. Danni (the newest Office Manager) called us and told us that it was being reordered and that the company was putting a rush on the job and it would very likely be less than 2 weeks away. She even told us, “I’m going to call you so often with an update, I will be a pest”. Well, it took 4 weeks again. And in that time, we NEVER got a SINGLE update from ReBath until the day the door arrived.
    The day of the final installation, June 8, 2018 the men arrived and put the door in. To date, NO $ (ZERO) had been charged to our account. The door was installed on a Friday. We had a commitment for that day and so Danni waited until Monday, June 11, to call us. On that day, I authorized $500 to be charged to our MasterCard. In our discussion, I told Danni what had transpired over the last 6 months and that our card had NOT been changed by MasterCard and the previous card was now no longer valid but we had a new card. She seemed aware of irregularities in our billing and was not sure $500 was the actual balance but again, that is ReBath’s business. In that discussion, I asked her about a parts list and warranty for the door. I also asked for a receipt for $500 for the door as well as a receipt for the $2750 charged 3 months before by Ed. At that time I confided in her about the other payments as well as Karla’s comment about us being “deadbeats”. And that I didn’t appreciate that reference as we had paid our bills AS ASKED, WHEN ASKED. If ReBath cannot manage their finances and process credit cards as necessary, that is NOT our problem; that is ReBath’s. Frankly, I’m surprised to see they are still in business if they fail to collect money that is due them just because they fail to “follow thru”. I told Danni that I was authorizing $500 for payment for that day. She assured me she would get me a receipt for that plus a receipt for Ed’s work. This was on June 8th.
    Later, as I still didn’t have a parts list for the shower door, I called again and also asked for a receipt. So began an arduous journey to get receipts for the payments we had authorized to ReBath. Several times Danni said she had notified Accounting. Finally on July 6, 2018 our card was charged but it was for the entire amount, $6515. I called to inquire about getting receipts again and why it took so long to be billed. Danni informed me at that time that our card had been denied previously. I asked her when it was denied and she could not tell me. So I immediately called MasterCard and asked a very knowledgeable person if our current card had EVER been denied by MasterCard. She said NO. I then asked if our previous card (that was still valid when the shower was installed) was ever accessed or denied, and was again told NO!
    So, that confirmed to me that ReBath of Tri-Cities lied to us in telling us that our card was denied. When I approached Danni about that, she said “Well, I’m just telling you what I was told”. (Classic case of everyone just passing the buck to avoid accountability). I AGAIN asked for receipts as I had still never received them. I was told that the request had been sent to Accounting.
    Monday, 7/23/18 I called again but this time asked to speak with accounting. Danni asked what it was regarding and could she help me. I told her what it was about and she said the lady in Accounting was out of the office. I asked when she would return and she told me she did not know. It is obvious she and ReBath are stonewalling me due to something on their end. She told me she would also notify her boss, Carl, and I said “please do”.
    Wednesday, I received a receipt in the Email from Danni. However it is for the full amount as charged to MasterCard, $6515. It is nothing more than a small paper cash register receipt (attached). There is nothing itemized, no letterhead, no balance, nothing that even ties that receipt to the work that was done, other than the price! And it was dated 7/5/2018! (20 days prior to today’s date). This is the most unprofessional way to treat a customer I have seen in some time. I am thankful we had the forethought to keep paperwork because ReBath has NEVER given us a scrap of anything concerning the completion, or current status of our remodel.
    These things I know for positive: these issues began with Karla Bays coming in portraying herself as a Big Shot, US paying our bills when and as asked, later being accused of being “deadbeats”, ReBath failing to collect monies, delaying our job due to mistakes in measuring, lying about our card being denied, and finally in providing shoddy, unprofessional, incomplete paperwork to accompany the job they have just completed. Is that how you really want us, your customer, to remember ReBath of Tri-Cities? And worse, to remember the parent company’s National name, ReBath??
    It is our hope and desire this will find its way to Karla, Carl, and even possibly up the chain to the corporate office. That way, everyone will be aware of how things operated within ReBath of Tri-Cities on our remodel.
    Truthfully stated, Murrel and Janet Petry, customers of ReBath of Tri-Cities

    Reply

Leave a Reply

Your email address will not be published. Required fields are marked *