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Bob’s Discount Furniture Corporate Office Contact Details
| Bob’s Discount Furniture | Details |
|---|---|
| Bob’s Discount Furniture Corporate Office Adddress | 428 Tolland Turnpike Manchester, CT 06040 |
| County | St Francis |
| Phone Number | (860) 474-1000 |
| Website | https://www.mybobs.com/ |
| Fax | (870) 630-0274 |
| Contact Person | Richard Schultz |
| Role in Company | Plant Mgr |
| Revenue | $331,800,000 |
| Total Employees | 600 |
| SIC Code | 2011 |
| Find them in Twitter | @BMWUSA |
We hope that we were able to provide you with all necessary details and you are able to contact the corporate office of Bob’s Discount Furniture. Please use all the information given above and contact them via phone, website or social media and they will help you in your issue resolution quickly and fast. The Bob’s Discount Furniture Customer Service is one of the best and their response time is very fast. They take every customer’s complaints seriously and So their main priority is to get it resolve as soon as possible. Bob’s Discount Furniture Headquarters phone number can be called at business and regular hours and its waiting time is very short. Please check our website for more contact information. Please do Comment here with your complaints or review below and please give a rating to this company.
DO NOT PURCHASE ANYTHING FROM ANY OF THE BOBS STORES. Purchased my PREGNANT daughter a living room sectional sofa because she was going to be on bedrest in her latter months. Purchased 6/5/21, The salesman stated that the furniture was going to be delayed and to expect it on or before 7/28/21. She received a call and was told that they were able to deliver it on 7/28 but the chaise part of it was delayed and would arrive on 8/5/21. My daughter advised them that she DID NOT want a portion of her furniture so she will wait until 8/5. On 8/4/21 a customer service rep contacted her and confirmed her delivery for the next day 8/5. My daughter proceeded to have her existing living room set thrown out to make room for the new. On 8/5 the delivery guys showed up, set up the furniture and stated by the way we dont have the chaise. My daughter immediately contacted the store (UNION NEW JERSEY) and was told that she should not have accepted the delivery therefore it was her responsibility and FAULT. Not only was this set purchased on JUNE 5, but she was now told that the remaining chaise would not be available until OCTOBER. After watching my daughter become increasingly frustrated and me knowing her fragile state (pregnant) I called the Union NJ store where we purchased it and asked for the manager. Parbati (the manager) stated to me that there was nothing that could be done and that my daughter should not have accepted the furniture. I am at this point thinking that this can not be the story that BOBS has to tell. I then looked up the corporate office information and spoke to (Flavio), who then advised me that he could offer a $70.00 store credit and YES you still have to wait until October. I informed him that we worked hard for the money we spent there (nearly 2000 sofa and should not have to be punished. I informed him that in October the furniture would not be of the same quality and would not match each other. Mr. Flavio stated that maybe I can get another chaise that they have in the store if im concerned about my daughter being off her feet. I asked him why would we purchase a sectional and accept a portion of it from another set?. I find this entire ordeal unacceptable. BOBS will hold you hostage once your money is received. If the furniture isnt available when they PROMISED, you have no other choice but to wait. PLEASE DO NOT order from these people. Once your money is in their bank you are of no use to them. I DEMAND a FULL refund, and apology for this treatment.
I wish I would have read this before I purchased my furniture from them! I went to the store ordered my living and bedroom furniture and they told me 9/21/21 it would be delivered! I received the furniture and the living room set had no legs so my furniture was placed on the floor and they told me you have 2 options refuse it mined you, I already gotten rid of the old set or wait until Dec to receive the legs!!! My furniture is now siting on the floor!!! This is unbelievable!! No one is saying I will give you a discount for our mistake! Just we apologize for the inconvenience and you could refuse the shipment!! It takes 3 months to send legs for furniture!!! I will never order from them again and I will not recommend them to any of my family or friends!!!
Don’t buy from Bob’s they do nothing but lie act like they don’t know what’s going on furniture gets delivered 4 or 5 times lose time from work . They told me to come up and pick another set of furniture but it’s your app pick something out a little cheaper they don’t want to give me my balance back when I paid cash for the furniture yesterday tell me just even exchange after they tried delivering things 4 times with damaged furniture do not and I repeat do not ever buy anything from that Bob’s furniture
Learned my lesson buying from Big Bob’s one time and I will never go back! I wanted to go to Lazy Boy and order but my wife didn’t want to wait. She now know how stupid she was. Got the furniture in 2-3 months but 2 of 3 were defective within 11 months. They took them back and now I have a 6-7 month wait for replacement. Everything was terrible about their service, sales, repair and delivery. Even Brittney W, the Corporate Liaison wouldn’t tell the truth and tried to ignore me. I won’t be ignored Brittney and the complaint to the BBB will be reinstated on 7/4/2021 if I do not receive my check as promised! I suggest that all customers of Big Bob’s who were treated poorly after spending their money file a complaint with the BBB and flood Big Bob’s with them and ask for compensation!
How should I go about this cause everything you said im going through it right now. Also they have been so RUDE..
My email is krystal33banks@gmail.com please let me know
Go to the Better Business Bureau website and file a complaint. They have to answer it. Do not accept any settlement they offer until you are happy with it. They will lie and try to blame Covid or some other excuse. Don’t fall for it!
DO NOT BUY FROM BOB’S — this company is holding my furniture hostage. They deliver things with missing pieces, take furniture back, cannot accomodate the fact that people need to take their children to school and may not have any help. II am so tired of this. I am in tears. Absolute tears. They are refusing to let me drive my son to school because I have to be here for the furniture at 7 am… after already taking a day off to be here for the delivery TWICEEEEE. Please steer clear of Bob’s Discount Furniture