Below you can find the Contact details of Mattress Firm Corporate Office Address, Mailing and Postal Office address along with the contact information like the toll free phone number, Email, website details, fax number which will help you to contact Mattress Firm. The Customer Service of Mattress Firm is one of the best in its industry and they look after every customer concern and inquiry quickly and efficiently. Customer service is available normally during working hours and some emergency number are available 24*7. They can be contacted after the usual business hours via postal mail, email address, or calling the tll free number or contact the live person via help support chat. Many Customers are looking for the Mattress Firm Corporate Office address or trying to search for customer service phone number of Mattress Firm, Mattress Firm toll free phone number, customer service helpline number and customer support contact number.
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We have given here Mattress Firm Phone Number, and using this number you will be able to contact Mattress Firm corporate office and customer service support department. You will be able to reach a live person at Mattress Firm Customer Care Support in the given below Mattress Firm Contact phone number and will be able to get all the main points of Mattress Firm services or able to get facilitate and acquire your concern correctly self-addressed by proper authorities.
Mattress Firm Corporate Office Contact Information
You can find here Mattress Firm mailing and postal address, corporate office address, customer service help number, corporate headquarters address of Mattress Firm, Customer service support phone number, corporate office HQ Address.
Mattress Firm Customer Service Phone Number:
- Customer Service Support Phone Number: 1-(713) 923-1090
The number given above may not be a toll free phone number and you may get charged while calling this number at the usual calling prices. This customer support number of Mattress Firm is available on normal working hours and may be closed during some official holidays.
Mattress Firm Customer Support Email Address:
Below is that the listed official email address of Mattress Firm. they supply the e-mail support 24 hours all day year along and that they typically reply inside 24 hours. typically, you may expect a delay back in response.
Mattress Firm Corporate Office Address and Phone Number:
The official mailing/postal address, payment office, Headquarters and location address of Mattress Firm. People can use this contact details to contact them and get their concern or query answered quickly.
Mattress Firm Corporate Office Address: 5815 Gulf Fwy Houston, TX 77023 United States
Mattress Firm Corporate Office Phone Number Toll Free: 1-(713) 923-1090
Mattress Firm Corporate Office Fax Number Details: (713) 923-1096
Mattress Firm Corporate Office Email Address: NA
Website: www.mattressfirm.com
Mattress Firm Social Media Links:
www.facebook.com/MattressFirm
Mattress Firm Online Resources:
www.mattressfirm.com/customer-service.html
www.mattressfirm.com/contact-us.html
Incredible stories! Had I known what a nightmare Mattress Firm was going to be, I never would have walked in the store. A nightmare indeed. Paid way too much, and 8 months later, the control box broke. Had an appointment to have it fixed, and the company is out of business. Called the mattress company and they did not respond. Called Mattress FIrm customer NO SERVICE, and was told to use the chat. The chat said to use the form. The fore would not go through. Go figure. You buy a bed and you are out bunches of money
Also purchased a mattress. After a few months (5) I noticed it was sagging contacted customer service took pictures went back and forth with them for a while. Now I’m getting my lawyer involved because they are giving me a run around about replacing my mattress. There should be a law suit against this company. I’m taking my complaint and investigation viral
Let me start off by saying this company lies and is super difficult to work with to getting a refund.
On January 2nd 2022 I purchased a mattress since they had a great sale online but cannot find in stores near me. Expected delivery date was January 5 – 7 2022. January 5th rolls around and no email stating that is has shipped. I had to “live chat” with someone as they could not talk to me over the phone when I called customer support. I was told January 5th the mattress had shipped. I checked the tracking beforehand and it did not say “shipped”. After the chat I checked again and to my surprised it had shipped.
On january 6th I received an email stating my mattress had been delivered to my house! and it hasn’t even left Arizona yet…so I get on the chat and stated this. They told me that the mattress is still in Arizona…yeah no kidding since I live across the country. I told them I wasn’t happy since now I am being told that the delivery date wasn’t until January 11th. They said it was shipped out January 3rd which was a lie. I told them No I was told it was shipped January 5th. They told me that’s not true, another lie. I told them to cancel this order and have it shipped back to the shipper as it was still in Arizona where it shipped. They told me they can’t do that and I have to call Fedex…I did and Fedex told ME to call the shipper and have them reroute it because it is under THEIR account…so I got another lie that Mattress Firm told me. by this time I already got a replacement mattress from Big Lots.
I created a customer service form and was told they would respond within the hour. I didn’t get a response until 24 hours later.
The mattress never came. It was rerouted when it arrived to my fedex near me. so I am still waiting for my refund to this day. It made it back to the shipper today. Now I wait for another 7 – 10 days, as I am told.
These people are non-helpful. Customer service is terrible and you cannot talk to a person direct. There are no so called supervisors or people that are above these agents. All these agents do is LIE.
NEVER Deal with Mattress Firm! There are plenty of other mattress companies that put their customers first. I hope this company wakes up and realizes that more and more people complaining more than rave.
We purchased a king sized mattress with adjustable frame last week. Upon arrival, my wife had the delivery guys set the frame at its highest setting of 24” because I am tall and having severe back issues – she thought that it would be easier for me to get in and out of the bed. After sleeping in the bed for a week, I have determined I need the bed lowered to the lowest setting. We called the store we purchased the bed from and were informed we would have to pay $150.00 for someone to come out and adjust the frame down. (In total, it was $163.30.) When I questioned this, I was told it is a “service fee” … come on! We paid well over $5,000 for this mattress/frame and they can’t come back and do a one time readjustment? We would do it ourselves if it weren’t for my back and our age. I just think this is bad business and disgusting.