JCPenney Corporate Office address, Phone Number and Email

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Below you can find the Contact details of JCPenney Corporate Office Address, Mailing and Postal Office address along with the contact information like the toll free phone number, Email, website details, fax number which will help you to contact JCPenney. The Customer Service of JCPenney is one of the best in its industry and they look after every customer concern and inquiry quickly and efficiently. Customer service is available normally during working hours and some emergency number are available 24*7. They can be contacted after the usual business hours via postal mail, email address, or calling the toll free number or contact the live person via help support chat. Many Customers are looking for the JCPenney Corporate Office address or trying to search for customer service phone number of JCPenney, JCPenney toll free phone number, customer service helpline number and customer support contact number.

Are you searching for more information on various types of services and brands provided by JCPenney such as JCPenney Corporate office, toll free 24 hours phone number of JCPenney Availability, Official working customer service number, Headquarters Office address of JCPenney. Good news is that you can get all important information from this website and use this contact details to contact the customer service executive and support center and they will help you in resolving your issue fast, quick and efficiently.

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We have given here JCPenney Phone Number, and using this number you will be able to contact JCPenney corporate office and customer service support department. You will be able to reach a live person at JCPenney Customer Care Support in the given below JCPenney Contact phone number and will be able to get all the main points of JCPenney services or able to get facilitate and acquire your concern correctly self-addressed by proper authorities.

JCPenney Corporate Office Contact Information

You can find here JCPenney mailing and postal address, corporate office address, customer service help number, corporate headquarters address of JCPenney, Customer service support phone number, corporate office HQ Address.

JCPenney Customer Service Phone Number:

  • Customer Service Support Phone Number: 1-800.322.1189

The number given above may not be a toll free phone number and you may get charged while calling this number at the usual calling prices. This customer support number of JCPenney is available on normal working hours and may be closed during some official holidays.

JCPenney Customer Support Email Address: 

Below is that the listed official email address of JCPenney. they supply the e-mail support 24 hours all day year along and that they typically reply inside 24 hours. typically, you may expect a delay back in response.

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JCPenney Corporate Office Address and Phone Number:

The official mailing/postal address, payment office, Headquarters and location address of JCPenney. People can use this contact details to contact them and get their concern or query answered quickly.

JCPenney Corporate Office Address: 6501 Legacy Dr. Plano, TX 75024 United States

JCPenney Corporate Office Phone Number Toll Free: 1-(972) 431-1000

JCPenney Corporate Office Fax Number Details: (972) 431-1362

JCPenney Corporate Office Email Address: NA


JCPenney Social Media Links:

JCPenney Online Resources:

4 thoughts on “JCPenney Corporate Office address, Phone Number and Email

  1. Julia munsinger

    I recieved a letter from Synchrony bank stating i closed my account. I was told i sent my Sept.stament with no payment stating clousure and Iwould not be using my acct.again. I asked for a copy or prof from the SUPERVISOR Mr Ghiro he ,could not or would not send me prof he said it was in writing and Icould not reopen my acct. for another 12 months. I have been a loyal costumer for many years. I am VERY disappointed SYNCHRONY Bank is representing JCP I hope you can help me in this matter. So I feel guilty with no prof. I feel you should know because of this you have lost me as a loyal costumer. I would like if you could address this matter Thank you Julia Munsinger

  2. Diane Cosimeno

    In October of 2017, I ordered a couch and loveseat, to be contacted by December 4th, for instructions on when it would be delivered. They didn’t arrive in time for my holiday company arrangements. When they were delivered by the two men, the loveseat was lifted over a wood railing, in my hallway, which was damaged by hitting it with the left hand corner, leaving two slits in the edge of the loveseat.
    Had tried, many times to contact JCP to rectify this. Finally, reached a, very nice gentleman, on the furniture line. After all the hassle, I had decided to return both pieces. Never received an email, phone call or letter regarding this.
    Two weeks ago, I received a letter, along with an $80.00 gift card, along with an apology for this experience. For that, I am grateful, but it still leaves me with a damaged loveseat and a wood railing that needs to be sanded and re-stained.
    Today, in spite of this episode, I saw an offer on Brads Deals, offering an ASHLEY Guthrie black bedroom set. I tried to sign in to my account. It kept saying it was the wrong password. No communication was received, allowing me to reset my password. Choosing to purchase this, I decided to call first, looking for some assurance that this order would be hassle free. My call was answered ( 1-800-322-1189). The lady said she would have clear my previous profile, so that I could start over. Then she hung up.
    Am not surprised that your CEO has decided to resign and work for another company. JCP had been a staple shopping ground in our family, for many years. So sad to see it go down, so quickly.

  3. Jeanette Neubauer

    I have ordered 2 items on Jcpenny’ s .com. What a disaster. I have spoken to over 7 people. They all say they will look into it and get back to me. First and foremost. They have not.
    Before I ordered the Futon I called and spoke to a lady and wanted to make sure it included a mattress. The lady said oh yes it does. It says fabric is woven. So I ordered it. It was not it was just a frame. Than I spoke to someone who said sorry but all we can do is give you a 10% discount. REALLY. Your representative told me it was a complete set. So I ordered it any way. Since I purchased it for a family in need. Than I finally got them. But the little girl is now no at home. So i called to return it. Ugh once again crazy process. So the last person I had talked to prior to requesting a refund. Veronica said oh I will have UPS come pick it up. I said well I am worried about when they will come, Because I am out and about. She said no worries. I will get with them and have them call you? What. Well guess what that never happened. Than they came and I wasn’t home. So I had to cancel a meeting the next day to be there. Than Veronica told me to call and they would start my refund. Than I called and got a customer service rep who was ridiculous. SO I asked for a supervisor. I got one she said oh I will take care of it and call you back. This was Friday! Ha. No phone call back yet. I am waiting on two refunds 1.) 103 and change
    and 160. plus. I will never purchase anything from Jcpenny’s. I am very very disappointed. Not one, Not 2 but many have dropped the ball. WOW! Still haven’t seen a refund on either one.


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