Ashley Furniture Corporate Office address, Phone Number and Email

Below you can find the Contact details of Ashley Furniture Corporate Office Address, Mailing and Postal Office address along with the contact information like the toll free phone number, Email, website details, fax number which will help you to contact Ashley Furniture. The Customer Service of Ashley Furniture is one of the best in its industry and they look after every customer concern and inquiry quickly and efficiently. Customer service is available normally during working hours and some emergency number are available 24*7. They can be contacted after the usual business hours via postal mail, email address, or calling the toll free number or contact the live person via help support chat. Many Customers are looking for the Ashley Furniture Corporate Office address or trying to search for customer service phone number of Ashley Furniture, Ashley Furniture toll free phone number, customer service helpline number and customer support contact number.

Are you searching for more information on various types of services and brands provided by Ashley Furniture such as Ashley Furniture Corporate office, toll free 24 hours phone number of Ashley Furniture Availability, Official working customer service number, Headquarters Office address of Ashley Furniture. Good news is that you can get all important information from this website and use this contact details to contact the customer service executive and support center and they will help you in resolving your issue fast, quick and efficiently.

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We have given here Ashley Furniture Phone Number, and using this number you will be able to contact Ashley Furniture corporate office and customer service support department. You will be able to reach a live person at Ashley Furniture Customer Care Support in the given below Ashley Furniture Contact phone number and will be able to get all the main points of Ashley Furniture services or able to get facilitate and acquire your concern correctly self-addressed by proper authorities.

Ashley Furniture Corporate Office Contact Information

You can find here Ashley Furniture mailing and postal address, corporate office address, customer service help number, corporate headquarters address of Ashley Furniture, Customer service support phone number, corporate office HQ Address.

Ashley Furniture Customer Service Phone Number:

  • Customer Service Support Phone Number: 1-(608) 323-3377

The number given above may not be a toll free phone number and you may get charged while calling this number at the usual calling prices. This customer support number of Ashley Furniture is available on normal working hours and may be closed during some official holidays.

Ashley Furniture Customer Support Email Address: 

Below is that the listed official email address of Ashley Furniture. they supply the e-mail support 24 hours all day year along and that they typically reply inside 24 hours. typically, you may expect a delay back in response.

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Ashley Furniture Corporate Office Address and Phone Number:

The official mailing/postal address, payment office, Headquarters and location address of Ashley Furniture. People can use this contact details to contact them and get their concern or query answered quickly.

Ashley Furniture Corporate Office Address: 1 Ashley Way Arcadia, WI 54612 United States

Ashley Furniture Corporate Office Phone Number Toll Free: 1-(608) 323-3377

Ashley Furniture Corporate Office Fax Number Details: (608) 323-6008

Ashley Furniture Corporate Office Email Address: NA

Website: www.ashleyfurniture.com

Ashley Furniture Social Media Links:

www.facebook.com/AshleyHomeStore

Ashley Furniture Online Resources:

www.ashleyfurniture.com/contact

16 thoughts on “Ashley Furniture Corporate Office address, Phone Number and Email

  1. Silvia Cisneros

    Don’t be fooled by these conniving sales people. They’ll downplay the paperwork that you’re signing and downplay the major issues at the warehouse. I went to the store to shop for a cocktail table (trip 1). Returned with my husband to purchase the table (trip 2). The sales rep said very casually to not accept the item if the box looked damaged. Drove to the warehouse to pick up table (trip 3). The box showed no signs of damage so we took the item home. Assembled the table and found a crack in the side, crooked legs, as well as multiple scratches and defects on the top. A few weeks later a “technician” came out and recommended replacing the top but we indicated that the top was not the only issue. Never heard back from anyone so we called several days later. They said we could do an exchange but we’d have to drive to the warehouse. Drove to the warehouse (trip 4). They brought out two tables and both were damaged. After several interactions, the store manager approved a refund. Bridgette (office manager) called to confirm a refund which was $76 less than what we paid. What a waste of time and money!!!!

    Reply
  2. Dennis Love

    Sales order #300504730
    Chair is to small for me. Feet hang over lower part and head does not come into contact with back until I stretch out. I’m on 5’10 in height. Do not remember it being like that in store. But we did look at a number of chairs. Have tried to make it work. Tried to exchanged but was told by salesman that no exchanges of refunds are allowed and that I signed stating I knew that. No where in contact does it actually say, “NO refund or exchanges.” I just want a chair that fits me.
    Thanking you in advance,
    Dennis Love
    702-301-4711

    Reply
  3. Yolanda Barz

    I made the worst mistake in my life!! by purchasing a mattress and foundation at Ashley furniture store in Mesa, AZ!! The salesman never informed me that what I was purchasing was the lowest quality in mattresses! Not only that, he never informed me either that the mattress would be delivered in a roll! On top of it all, the height of the mattress was supposed to be at least 12″; however this thing doesn’t even reach a height of 10″ I was never informed either that once this piece of . . . would reach my home, it wouldn’t be exchangeable, I made the mistake of accepting their financial offer and according to them, I cannot cancel it!! This Ashley company works with Synchrony Bank, and of course, when you try to talk to anyone, they can’t help you because they are outsourced in another country. Whenever you call the Ashley Customer Service, you can wait up to one hour and no one answers!! You get disconnected! However, I must say that I was lucky to Speak with a lady in Wisconsin, she said she would do her best to help me, she returned my called and was able to finally connect with the Mesa store, and I AM STILL WAITING FOR THIS PROBLEM TO BE RESOLVED!! I AM SLEEPING IN MY SISTER’S BEDROOM BECAUSE I DO NOT WANT TO USE THAT BLESSED MATTRESS!!! I have called today and waited, and waited with not results. . .

    PLEASE HELP ME!! I AM TEMPTED TO CALL CHANNEL 3 TO ASK FOR THEIR HELP ON THIS MATTER. . .

    Reply
  4. James McCoy

    My husband purchased two bedrooms sets for my daughters that were priced at almost $4,000. Ashley Furniture had scheduled to have them delivered last Saturday, but the delivery men said that one of the dressers was the wrong color (not sure how someone could load two all-white bedroom suits and one brown dresser and not notice it??) and that they weren’t allowed to deliver any of it. They said they had to take everything back and re-deliver it the next day. It’s now Monday and I haven’t heard back from anyone. I’ve spoken to the sales member (James) five times, the store manager (Adam) four times, I’ve left a voicemail for the head of delivery (Andrew Crawford) and am currently in the process of emailing up the corporate chain. My husband and I have taken four days off of work so far. We took Friday off to clear out both bedrooms and took today off for the delivery and still no furniture. We’re going to have to take two more days off when it is finally delivered. My upstairs is completely unlivable because I have everything from (the now empty) bedrooms in my office, bathroom, hallway and my bedroom plus mattresses in my living room waiting for this furniture to be delivered. No one will give me any information re: time, date, etc. of re-delivery. I have wasted half of the day today trying to get in contact with someone who won’t call me back. It was very easy to take my money, but now that you have it you don’t care about holding up your end of the deal. On top of that, they said that the delivery guys were wrong and that they SHOULD HAVE delivered the furniture that day anyway and just re-delivered the wrong piece at a later date. When I was paying for the furniture, there were two different customers there complaining. One because they had scheduled a delivery that didn’t actually get delivered for a whole other week and the other customer was complaining that they had the pieces wrong. I have lost money and time from my job and I can’t move comfortably through my house with no end in sight. This has been a nightmare. This is the worst experience I have ever had. Between my husband and I, we have over 5,000 contacts on social media who I will gladly tell about this horrible experience if it is not resolved satisfactorily and I will also contact the news outlets. It’s very frustrating to pay this much money for something and have it be wrong, but more egregiously, to have this company not care about their (paying) customers who are why you are in business. And practices like this is what will take you out of business. With the competitiveness of the market, you cannot afford to have this attitude and customer service. I am emailing up the chain. This is completely unacceptable.

    Reply
  5. Charles Newman

    One Positive thing coming out of my experience and that’s i would not do business with company ever again and i will be telling everyone i know not to go there if others do what I’m going to do and that to have flyers to hand out and i have the right to hand them put in front of there store well wish us all good luck let everyone you can to help with them

    Reply
    1. meeme

      Hello, the only way I can seem to get a review out there is through responding to you, they have it blocked so you cannot write one.
      Anyway ASHLEY FURNITRE IT THE WORST!!!!!! Furniture business to purchase from. I made a purchase of a whole living room package on 10/2018 it is now 02/12/19 and the hardware to my furniture is still not here. They keep promising me that its on expedited shipping, expedited? its been 3 months! They will not do a refund they will not reimburse for my inconvenience, all I get is im sorry but no resolution. Today im told I have to now wait until 02/26/19 for my hardware to arrive, I guess they think its easy opening and closing cabinets with no knobs or handles. 4 years ago we purchased 3 rooms fully furnished, same nightmare I was hesitant this time around, I should have listened to my instincts. BUYERS OUT THERE BEWARE!!!!!
      When you pay thousands of dollars on a purchase you would think you would get better quality care service. This has been a GREAT DISAPPOINTMENT!!!!! I love my furniture and cannot use it.

      Reply
  6. Nilda Padin

    Purchased several pieces of furniture on November 20, 2018, exceeding $5,000. I should have listened to the horrible online reviews! I even asked the sales rep, Mohsen, who was very kind, about their horrible ratings. He said they had been having difficulties with honoring availability and delivery of items. 2 weeks prior to delivery date scheduled, I call Ashley store to check on status. Sleeper sofa was not available; however, they didn’t have the common decency to contact me. On December 21, 2018, delivery men informed us that the they had the sleeper sofa, but not the all-seasons room furniture. THEN, they stated it was actually in the truck, but no hardware to build it. Ironic, as they had just complained about the long drive to our home. Can’t prove whether the hardware was missing or not. They tell us that someone will be in contact with us. Not. We waited until 12/27 then called the store. Store clerk said she would call me back, she didn’t, then I called on 12/28 spoke to another clerk who said she would check on it and call Customer Care. Manager Claudio then said we have to call Customer Care ourselves, we could not return anything, nor could we cancel any protection plans. He said he would send us $250. to be spent in his store. Just what I wanted, to have more dealings with Ashley. Have you attempted to contact Ashley Furniture Customer Care #866-436-3388? Prepare yourself for a brutal experience, average hold time for us was 35 minutes. Spoke to Margie who seemed very kind and concerned. She was going to call me back about the hardware. This was I week ago, heard nothing, so I called them today. On the call for 26 minutes to find out that the hardware now needs to be ordered and shipped to us then I must call them again to schedule a technician install date. If you haven’t shopped at Ashley, don’t. Save yourself the stress, frustration, and anxiety.

    Reply
  7. Susie Nowak

    THE WORST & MOST UNPROFESSIONAL CUSTOMER SERVICE I EVER EXPERIENCED OR HEARD OF!!!!!
    I have purchased a couch and kitchen table with chairs at the Romeoville location. I needed the items delivered to my apartment which is 40 mins away from the store. The sales associate recommended me a man named Jorge that is a third party delivery guy for the store. I agreed believing the service will be reliable because it was recommended by a Ashley staff member. A week later when my delivery was scheduled I gave Jorge a call about the time estimation of his arrival and he gave me a time slot. Many hours have passed NO one showed up or contacted me. I call him again he tells me the table is on backorder and is not available till weeks later. Mind you this is a WEEK before Christmas and I am left without a couch or kitchen table! I go into the store the next day demanding an explanation why no one told me the table was not available at the time of the purchase. The lady at the main desk looked into the issue and put my name on someone else’s order of that table because she saw how angry I was. (very not okay because what if next time they do that to my order for someone else). I called Jorge again saying my table and couch are now available for delivery and when can he drop it off… I set up a time with him everything was good UNTIL again the day comes and NO ONE contacts me, no one shows up, completely nothing! Now this is the third time I set up a delivery day with this man, third day I took off of work. Finally, Jorge shows up to my apartment with the items they carry the kitchen table upstairs to the third floor of my apartment. Next him and the man he came with unload the couch out the truck. The couch would not fit in the door way of the staircase in the apartment hallway, so they were not able to completely deliver it INTO my home! They then told me either I pay them AGAIN to bring the couch another day or they will leave it right where it is in the hallway. THEY LEFT THE COUCH AND LEFT! The most ridiculous service I EVER heard of. The couch was blocking the doorway and other residents were not able to get in and out of the building and it was causing a fire hazard. I call Ashley customer service asap for someone to come pick this thing up but I was just told they can not help me and it is not their problem and their is NOTHING they can do about it. I then call Jorge to come back and take the couch back because it can not just be sitting in the middle of the tiny hallway. His response to my phone call was “fuck you” and hangs up. UNHEARD OF! Beyond rude and ignorant behavior. I spend 4 hours on the phone with customer service from Ashley Furniture that night trying to resolve this problem of a big couch in the middle of the apartment hall. Everyone was beyond rude and didn’t care they kept putting me on hold and treating me like a complete joke. Hours later I was able to establish a deal that if I pay Jorge once again he will come pick up the couch the following morning and I will get a refund. I was able to get the couch out of the hall and outside on the sidewalk. That is where the couch stood overnight. Once again I had to take the day off of work to wait for him. He came the next morning and picked it up.

    Now I was waiting for all the paper work to be done at the stores behalf so I can get my refund back for such unacceptable experience. I had to make multiple trips to the store back and forth and on top of that the staff was totally unprofessional and treating me like a friend. when I walked in I was greeted with, “Hey girl your back”. I am a customer and should be treated with respect. Next time I went in once again to sign some more paper work one of the sales associates was trying to flirt with me resulting in telling his coworker to give me his personal phone number to contact him. I was fed up. After TWO days I finally got my refund and after that experience I will NOT be shopping here ever again.

    Reply
    1. cynthia Yarborough

      I agree I will never buy any thing from them again. i brought a table and chair set from them on 12/15/2018 and now its falling apart, they said that they was not gonna replace it because the warranty was over on the second day.

      Reply
  8. C. H

    I’d purchased a bedroom set and dinning set 12 days before Christmas with their scheduled delivery of the Sun the 30th of Dec to find out no response nor delivery. they actually gave my order to another customer in the same city with same last name.. Customer Service no help. professionalism or morals..
    I will be filing additional complaints with all City and Government officials. they can not think that these horrifc and constant issues can continue without consequences

    Reply
  9. shila

    Nevar go to ashaly furniture store buy any thing because i goto thankgiving day before in store, nancy helping us so we like bed room furniture ,we want to come thankgiving day but she offer us we buy day before furniture they give me 5% more discount and free delivary , but what happen she call manager and manager told her this furniture you can give discount but she said i told custamer , so this her mistak,then manager did something i ask her what he did becouse total going down.she say i dont know he give you 5% discount ,but we make mistake because closing time they doing so harry because next day is thankgivings . after three days furniture coming my house i see night table and chester is missing i ask delivary guy two piece is missing .and they have sevan schreches. i goto store i complain i have two piece is missing and they told us we dont select but they dont give me 5% discout but manager takeout my two piece, i go to custumer service but this lady trea t me very badly i ask corporete office number but she told me look on line, i told iwant to tolk with your boss than told us we have a no boss here we are the boss .never go to this store employee, maneger and custumer service people all is cheeting people, store addes is 24244 us hwy 19 north, clearwater fl 33763. be care full never trust employee her name nancy.

    Reply
  10. PATEL, BINA

    I HAVE VERY BAD EXPIRIANCE SO I NEED HELP CAN YOU SEND ME PHONE NUMBER OR BRANDAN CORPORATE OFFICE ADDRESE SO I CAN TALK WITH SOME ONE,

    Reply
  11. Jennifer Hurtado

    I purchased a sofa set one month ago. I’m still waiting for half of my furniture. I do not get anywhere with customer service. I have even escalated my request to the corporate office. No response. I will never shop this store again.

    Reply
  12. david cortinas

    Ashley’s reputation is being destroyed by nepotism. The Ashleys Home Store I work for is destroying the reputation of the company because of lack of customer service and accountability. This franchise employs relatives in key positions and they are not held accountable for damaged product, delivery delays and over all bad service. There is a parade of unhappy customers every single day. Their complaints fall on deaf ears. The good old boy network ignores the endless complaints of damaged product and poor service. I was out reaching to large corporate clients but the company simply can’t deliver the product and service required. MY job is threatened for passing on customer complaints to supervisors. Don;t take my word for it, Do your own investigation. You will be shocked by what you find. Contact me

    Reply
  13. Anthony Roan

    Just endured a very discourteous experience at Ashley furniture in Houston, TX. Rooms to Go here I come

    Reply

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