Ashley Furniture Corporate Office address, Phone Number and Email

Below you can find the Contact details of Ashley Furniture Corporate Office Address, Mailing and Postal Office address along with the contact information like the toll free phone number, Email, website details, fax number which will help you to contact Ashley Furniture. The Customer Service of Ashley Furniture is one of the best in its industry and they look after every customer concern and inquiry quickly and efficiently. Customer service is available normally during working hours and some emergency number are available 24*7. They can be contacted after the usual business hours via postal mail, email address, or calling the toll free number or contact the live person via help support chat. Many Customers are looking for the Ashley Furniture Corporate Office address or trying to search for customer service phone number of Ashley Furniture, Ashley Furniture toll free phone number, customer service helpline number and customer support contact number.

Are you searching for more information on various types of services and brands provided by Ashley Furniture such as Ashley Furniture Corporate office, toll free 24 hours phone number of Ashley Furniture Availability, Official working customer service number, Headquarters Office address of Ashley Furniture. Good news is that you can get all important information from this website and use this contact details to contact the customer service executive and support center and they will help you in resolving your issue fast, quick and efficiently.

READ  Fossil Headquarters Office address, Phone Number and Email ID

We have given here Ashley Furniture Phone Number, and using this number you will be able to contact Ashley Furniture corporate office and customer service support department. You will be able to reach a live person at Ashley Furniture Customer Care Support in the given below Ashley Furniture Contact phone number and will be able to get all the main points of Ashley Furniture services or able to get facilitate and acquire your concern correctly self-addressed by proper authorities.

Ashley Furniture Corporate Office Contact Information

You can find here Ashley Furniture mailing and postal address, corporate office address, customer service help number, corporate headquarters address of Ashley Furniture, Customer service support phone number, corporate office HQ Address.

Ashley Furniture Customer Service Phone Number:

  • Customer Service Support Phone Number: 1-(608) 323-3377

The number given above may not be a toll free phone number and you may get charged while calling this number at the usual calling prices. This customer support number of Ashley Furniture is available on normal working hours and may be closed during some official holidays.

Ashley Furniture Customer Support Email Address: 

Below is that the listed official email address of Ashley Furniture. they supply the e-mail support 24 hours all day year along and that they typically reply inside 24 hours. typically, you may expect a delay back in response.

READ  Dicks Sporting Goods Headquarters address, Phone Number and Email ID

Ashley Furniture Corporate Office Address and Phone Number:

The official mailing/postal address, payment office, Headquarters and location address of Ashley Furniture. People can use this contact details to contact them and get their concern or query answered quickly.

Ashley Furniture Corporate Office Address: 1 Ashley Way Arcadia, WI 54612 United States

Ashley Furniture Corporate Office Phone Number Toll Free: 1-(608) 323-3377

Ashley Furniture Corporate Office Fax Number Details: (608) 323-6008

Ashley Furniture Corporate Office Email Address: NA


Ashley Furniture Social Media Links:

Ashley Furniture Online Resources:

27 thoughts on “Ashley Furniture Corporate Office address, Phone Number and Email

  1. Ohio peter

    I bought living room set, delivered damaged, have protection plan for $500 but cant get a hold of them, called Ashley and they dont help, 3500 in furniture and its all crap!!

    Ashley Furniture HEADQUARTERS PHONE NUMBER-18O5-6O8-54,O6
    Ashley Furniture HEADQUARTERS-18,O5’6O’8’54’O6
    Ashley Furniture CORPORATE PHONE NUMBER-1(8O5)(6O8),54O6

  2. Mary Giraud

    I bought living room set, delivered damaged, have protection plan for $500 but cant get a hold of them, called Ashley and they dont help, 3500 in furniture and its all crap!!

  3. Shantrell Granderson

    I’m beyond frustrated, I purchased furniture from the Ashley HomeStore in Columbus, MS in August of 2020. To date, I haven’t gotten it delivered nor have I had any communication regarding the status of the expected delivery date. This is beyond ridiculous, it’s useless to call the store because no one can offer a viable solution to this issue. My furniture was supposed to be delivered the early part of this month, but we’re about to enter February without my furniture.

  4. William E Dell


    Original contract , order, stated delivery on December 23. Now I am told it will be January 13th. Had I known it was going to be this long I would have purchased from another store. Very disappointed with Ashley and this experience will definitely be considered in future purchases.

  5. Robert Bossio

    Awful company, will NEVER purchase from them again. 2 weeks and multiple calls and promises of call-back and i still can’t get 2 damaged shipments replaced. Horrible, I will tell EVERYONE how horrible they are. Wish I had known before I purchased anything from them. Will not make that mistake again.

  6. Emma

    My husband and I ordered our sectional in August. We were told it would take 8-12 weeks. Last week was week 12 and we were now told it wont be in till the end of December. We are beyond frustrated. You should tell customers the actual time frame instead of lying and saying it was delayed. We ordered in plenty of time to have our couch over the holidays. We have absolutely no furniture in our house. This is uncalled for and I will never be shopping at Ashley’s again and will never recommend them to anyone.

  7. Ashley N.

    Purchased the Northshore bedroom set in Sept 2020. ” Months later” I am still without my order. Ashley attempted to deliver 3 times to my home each time missing a different piece of the bed unable to put the bed together. I have all of this on video thanks to my ring doorbell. I went and spoke to the manager (Darren) at the Elmwood location in Metairie, LA on 3 different occasions having to drive from Laplace to Elmwood because no one ever answers the phone and this continued to happen. I have never had this type of trouble with Ashley furniture. I am so disappointed and upset words can not even explain. I also left 2 messages on corporate headquarters and have yet to receive a return phone call. I do not recommend purchasing anything from Ashley furniture. This is unprofessional and unacceptable.

  8. Ashley N.

    Purchased the Northshore bedroom set in Feb 2020. “9 months later” I am still without my order. Ashley attempted to deliver 3 times to my home each time missing a different piece of the bed unable to put the bed together. I have all of this on video thanks to my ring doorbell. I went and spoke to the manager (Darren) at the Elmwood location in Metairie, LA on 3 different occasions having to drive from Laplace to Elmwood because no one ever answers the phone and this continued to happen. I have never had this type of trouble with Ashley furniture. I am so disappointed and upset words can not even explain. I also left 2 messages on corporate headquarters and have yet to receive a return phone call. I do not recommend purchasing anything from Ashley furniture. This is unprofessional and unacceptable.

  9. Jason WIlliams

    I see I’m not alone when it comes to horrible service from Ashley. We bought $13,000 worth of furniture from them and delivery and quality area horrible. The sales people are great and they tried to help but when you spend this much $ with a company, you would think you’d get better service. First delivery was the bed. It was scheduled for the old bed to be taken away and the new bed set up. Delivery people said they had no order to pick up old bed so they left the new bed and old bed in the bedroom. So now I have 2 king size beds in our master bedroom. They came back and fixed that and deleted the delivery charge. Next, we bought 2 dressers, they were supposed to be delivery the same day and come to find out someone forgot to put the second dresser on the truck. Had to come back the next day. Total inconvenience and never mind having multiple people in our house during a pandemic. No problem, they gave us back our delivery fee and a $300 credit. So we purchased a tv chest for the same room. They delivered a damaged floor model. We complained and today they brought the new one and was supposed to take the old one. Can you believe the delivery driver didn’t want to take off his shoes to go upstairs after my request. Keep in mind, after 4 deliveries already and no problem with any of those delivery men taking their shoes off, now this. Driver said “sorry, we aren’t required to take our shoes off” and he left. We still don’t have our new chest and the old damages chest is still here.

  10. AnnaMarie Downey

    Oh My God, reading all of these complaints, I am worried now. I purchased my Sectional and Sofa, a regular sofa along with 2 ottomans and 2 tables. I purchased in August figuring that I had till November to be safe. My original October 14th delivery date was postponed, I chatted with customer service they told me the end of October which I was ok with, then I get a call from the store salesman who has been very good by the way keeping me up to date to tell me I’m looking at November 5th now. I was like What? Holy cow. I ordered in August how is this possible? I realize Covid happened and all that but what is taking so long? I hope they are not taking the furniture slated for people who have ordered long ago and giving it to people who just ordered. I also paid in full. Fingers crossed it comes early November, I too sold my furniture thinking it was coming October.



  12. Angela page

    Me and my husband ordered from Ashley on June 10th, 2020. We signed a contract saying we would receive our furniture 3 weeks after ordering and we would be sent a reminder text message before delivery. The furniture we had already we gave away a day after receiving the message. Well, guess what! We never received our furniture! Our “delivery date” has been changed six different times since July 10th and it is now SEPTEMBER 23! Not to mention we received a message This past thrursday saying it would be delivered today the 23rd. So we actually called the store and MADE SURE we would receive our furniture, they said yes your scheduled for delivery, cool. NOPE! still did not receive our furniture. We called them once again, and they stated we would not receive our couch till sept 30th and we wouldn’t even receive our love seat till “some time” next month. IN THE MEAN TIME ME AND MY HUSBAND HAS BEEN SITTING IN LAWN CHAIRS for a lil over 2 months now in our living room, AND WE HAVE CHILDREN! when we called the store the manager stated she could only give a 10% discount! That is beyond the biggest bull crap I ever heard. So I can be completely without anything in my living room for me and my kids to sit on for over 2months and the only thing you can offer me is a 10% discount!!!!!! Idk what type of business they are running, but this is beyond ridiculous. I am beyond livid. I understand we are in the middle of a pandemic, BUT if that’s the case then the employees at the store shouldn’t make us sign a contract saying we will be receiving it on a certain date, because that is very very misleading. And they need to be on the same page on what actually is being delivered, like do these employees not know what they have in stock! Who’s sending these messages that we will receive our delivery? How do they know??? I am livid! And I want more then a 10% discount!!!! Not to mention my on these six different delivery changes my husband has been running late for work waiting on Ashley furnitures “delivery “ if any thing they owe us money.

  13. Robert Adams

    I’ve been trying to contact the Ashley store that I bought furniture from for months. THEY DO NOT ANSWER THEIR CALLS EVER. Buy elsewhere for customer service. Get out while you can.

  14. KELLI

    I have purchased a sectional sofa in store back on 7/20/20 and was told it would be delayed but would take no longer than 4-6 weeks. After waiting for a while, finally got a call that it would be delivered on 9/1/20. On 9/1, only half of my sofa was delviered and was told that the other half would be here on 9/5/20 that it was backordered. Not to mention that a piece that was delivered was torn on the bottom. The delivery guy took a picture and told me that he would let them know. Took the day off to be here for delivery. Frustrated already, 9/5/2020 would be an end to the issue once delivery was made. 9/5/2020 – was told it would be delivered 9/13/2020. Now, here it is 9/14/2020 and told it would be delivered 9/25/2020 which infuriates me because not only am I having to wait but will not be in town that day. I have called and spoke to numerous customer service reps and they all tell me something different and do not offer any answers. All I want is the rest of my sofa and a replacement for the torn part that I have already received that might I add has been paid in full. My 4-6 weeks is turning into 10+ weeks. I will never again do business with this company and will make sure everyone that I know doesnt as well. It is a shame that no one with the company can be honest with me regarding this delivery… That either comes from poor training or just all around poor customer service just telling me something to get me off the phone….

  15. Kelly Basham

    I bought my sectional June 9th. I have been delivered 2/3 of it and now I am getting dates all the way out until October to receive the last piece. Customer Service is a joke – rude and not helpful. They have scheduled deliveries 3 times and been no shows – no calls – no explanations. I have asked to speak to managers only to be told “Ashley Furniture doesn’t have them” I have had customer service reps laugh at the situation – attempted multiple times to contact the store – but the number on the receipt from purchase takes me back to the customer service hell. Corporate is a joke. I have sent emails, attempted to call – left messages with NO response. It will be a cold day before i tell ANYONE to use them for their furniture needs. I am so frustrated and angry. Ashley is a JOKE.

  16. Patrick Connelly

    Well I guess I need to join the chorus of complaints above. Purchased furniture in June and keep getting postponements when I call on promised delivery dates. On the first postponement I was told that they had 2 of the 3 pieces but would not partial ship. Waited till the second postponement date and was told another 30 days and now they don’t have any of the pieces. Tried going to the store to cancel order but was told this can only be done by a store manager. Guess who won’t return my calls??? This is starting to smell like a company in trouble. So much for the BEST in The Industry Customer Service mentioned above.

  17. William

    This company is a joke. Customer service is non-existent. $4,000 worth of furniture purchased 3 months ago and still not all delivered- after taking multiple days off of work for deliveries that end up not happening.

  18. lori slack

    i purchased a bookcase. the product is defective no one will contact me . i am now disputing the purchase its been over 3 months with no response from anyone

  19. Marlene Evans

    I am so disappointed. I ordered a kitchen table, and stools for the table. I was expecting to receive both the table and chairs at the same time. I was surprised to only receive the table. When I called Ashley I was told that the chairs were coming by UPS and that I could call for assembly assistance when the stools arrived.

    Well… the stools arrived, and I called customer service, but this time, I was told that the company would not assist with assembly because the stools came by UPS. So hard to believe that such a large company could not help with assembly.

    Customer Service is everything, without it…. you lose customers.

  20. laura placker

    I purchased a bench online and I am having problems reaching someone on how to return the item. I have called 866-436-3393, 608-323-3377, 800-477-2222, and 877-314-8457 and left messages and no one has answered or returned my calls. I have written many emails and even been in a store trying to get help. Can someone respond and let me know how to return this item.

  21. Maria Lopez

    We ordered an oversize recliner over the phone, we understand that this order was taken through the Colton store. Upon receipt of the item, we place the patient in the chair and the thing tilted over. We immediately contacted them and requested that the item be replace, instead they sent out a tech person who claim there is nothing wrong with the recliner, just that it does not support a person that is overweight therefore they can fall. So we called back the store, was transferred to 6 different people (1 hour 52 minutes), and was finally told they could not help and will not give a refund or exchange the item, some customer service. So here we are, $997 of useless item, if that is the way Ashley stores operate, I am going to have my 5000 followers post this issue an all social media.
    When you ask for corporate , they give you an incorrect number. case # 01906566.

  22. mary ann nicoson

    Worst customer service ever…….

    FURNITURE REPAIR MAN – stated sofa can’t be fixed – what is Ashley going to do
    All the cushion he stated have broken seat cores. never seen it and he agreed looked awful
    for the length we had it

    Next steps if no replies – Better Business Bureau – Contacting Credit Card and complaining the did receive the items as ordered.

    I am waiting for the repair man to come again — he didn’t show up last week and DID NOT CALL we had to call and check on him and no rescheduled for May 4 HOPEFULLY he will come . But since this we sat in our chairs this week and notice these ARE NOT WHAT WE SAT IN IN THE STORE. I spoke to someone and they said we have to go thru the 800 number all over again — that will probably be another 3 months. We purchased this in Feb and Ashley never replied until over a month later–I had to keep calling — then we got the Covid and now we just hoping on a repair man. I don’t want to go thru another 3 months on the cushions how they do not spring back they look like crap after you sit in it. When we went to purchase we tested this in the store and they sprung back all of our you have to beat the cushion to get the spring back and now we are noticing they are springing back — I will probably never purchase from Ashley again — this is our second time with customer service and products. And we only purchased twice. So sad the quality received isn’t the quality as shown in the store. We saw the same items in a store 70 miles from our home – independent furniture owner but we wanted to stay local. NEVER again we will drive the 70 miles because I’m sure the independent owner has better service. see pictures of the chairs how crappy they look when you sit in them Again we never use this room and used it the last week and noticed how the chairs and fluff and spring back is not like the stores . Not a happy customer at all SALES order 0224079605 Terre Haute, IN store 4221 S. US Hwy 41 –47802..

  23. Stoycheva

    $350 fee for delivery on over $4700 amount of purchase ? Wher is my free delivery ? In the store agent asking me for fee,online assistant dont know how to assist ,on the phone on hold for over 30 minutes .Ashley ,really ?? Is that what loyal costumer for over 10 years recieve ???

  24. Barbara DiBenedetto

    I received $6,000 worth of furniture and my bedroom chest was delivered damaged and they will not replace it. It’s 2 weeks old and I didn’t notice it right away because it’s at the bottom. Plus a nail is sticking out of the front. plus paint is splattered across the front. No one will replace it. It has a warranty.

  25. Anna

    I think that if we all come together . we can start a Class Action lawsuit against Ashley.
    Ashley gave me 2 $200.00 gift cards to use on my next purchase for all the trouble I have gone through . But come to find out they raise the PRICE on Item to make it look like your using it. But your NOT. My story gets better.

  26. Brian

    My wife and I purchased a sectional and bedroom suit from the Brandon FL store middle of September 2019. Sectional delivered twice damaged (wife witnessed delivery personnel rolling furniture off truck); bedroom suit delivered damaged but was told they would fix immediately. After numerous calls to the store/delivery/corporate I was told sectional would be credited (finally accomplished) after a week or so and more phone calls. I was told someone would fix bedroom suit, no one called again; once again I had to make phone calls to try and arrange for someone to look at/fix damaged furniture. After 3 weeks was able to finally get someone to come look at; he showed to look at sectional which was returned a month ago. The gentleman was outstanding but embarrassed that his company treated us so poorly. He took it upon his self to look at damaged bedroom suit; he found more things that were wrong with it. So, bedroom suit that is in my bedroom is still damaged; all our money was not credited back to my account (paid over $700) at time of purchase but synchrony says i still owe $2895 for a bedroom suit that wasn’t over $2400. Was told delivery charges would be dropped as well and they have not. I am done talking to Store managers and customer service reps (been hung up on repeatedly); only once did a manager return a call; no one reached out after numerous complaints. Corporate office lied to me saying i was talking to a shift manager when i was not they promised to have my delivery charges waved but was very rude about we shouldn’t have accepted the damaged delivery of the bedroom suit. Delivery manager never called ever. I have a broken bedroom suit in my house and no one seems to care. I would like to talk to the CEO Todd Wanek or Mr. John Lighting. Someone needs to rectify the situation!!! Call the Brandon FL store and ask Robert or GIO they have my name and number

  27. Wendy

    I purchase a leather couch and love seat from Ashley furniture in Tigard. The company delivered the furniture and notice that the motor in the couch wasn’t working. The delivery guy notified the company. I wasn’t home so my son signed for the furniture.
    I spoke with customer service and they WON’T refund or exchange the furniture. My son sign for it so were stuck with it.
    I spoke with the Tigard manager Kristina who also inform me this is Ashley policy. They don’t refund your money or replace the item only send a tech out to fix it. The tech is scheduled a week out. So i bought 3000.00 of furniture that was delivered broken.


Leave a Reply

Your email address will not be published. Required fields are marked *