Samsung Corporate Office address, Phone Number and Email

Below you can find the Contact details of Samsung Corporate Office Address, Mailing and Postal Office address along with the contact information like the toll free phone number, Email, website details, fax number which will help you to contact Samsung. The Customer Service of Samsung is one of the best in its industry and they look after every customer concern and inquiry quickly and efficiently. Customer service is available normally during working hours and some emergency number are available 24*7. They can be contacted after the usual business hours via postal mail, email address, or calling the toll free number or contact the live person via help support chat. Many Customers are looking for the Samsung Corporate Office address or trying to search for customer service phone number of Samsung, Samsung toll free phone number, customer service helpline number and customer support contact number.

Are you searching for more information on various types of services and brands provided by Samsung such as Samsung Corporate office, toll free 24 hours phone number of Samsung Availability, Official working customer service number, Headquarters Office address of Samsung. Good news is that you can get all important information from this website and use this contact details to contact the customer service executive and support center and they will help you in resolving your issue fast, quick and efficiently.

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We have given here Samsung Phone Number, and using this number you will be able to contact Samsung corporate office and customer service support department. You will be able to reach a live person at Samsung Customer Care Support in the given below Samsung Contact phone number and will be able to get all the main points of Samsung services or able to get facilitate and acquire your concern correctly self-addressed by proper authorities.

Samsung Corporate Office Contact Information

You can find here Samsung mailing and postal address, corporate office address, customer service help number, corporate headquarters address of Samsung, Customer service support phone number, corporate office HQ Address.

Samsung Customer Service Phone Number:

  • Customer Service Support Phone Number: 1-(201) 229-4000

The number given above may not be a toll free phone number and you may get charged while calling this number at the usual calling prices. This customer support number of Samsung is available on normal working hours and may be closed during some official holidays.

Samsung Customer Support Email Address: 

Below is that the listed official email address of Samsung. they supply the e-mail support 24 hours all day year along and that they typically reply inside 24 hours. typically, you may expect a delay back in response.

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Samsung Corporate Office Address and Phone Number:

The official mailing/postal address, payment office, Headquarters and location address of Samsung. People can use this contact details to contact them and get their concern or query answered quickly.

Samsung Corporate Office Address: 85 Challenger Rd. Ridgefield Park, New Jersey 07660 United States

Samsung Corporate Office Phone Number Toll Free: 1-(201) 229-4000

Samsung Corporate Office Fax Number Details: (201) 229-4029

Samsung Corporate Office Email Address: NA

Website: 

Samsung Social Media Links:

www.facebook.com/SamsungUS

www.instagram.com/samsungusa

Samsung Online Resources:

www.samsung.com/us/aboutsamsung/samsung_electronics/management/usexecutiveteam.html
www.samsung.com/us/aboutsamsung/samsung_electronics/us_divisions/

28 thoughts on “Samsung Corporate Office address, Phone Number and Email

  1. Cindy Bennett

    I bought a brand new Note 20 Ultra at full price… It started crashing and then the processor went!!! Now they want me to dive a whole day away from my 83 year old mom who I am the sole caretaker for, to get it serviced or mail it in and take 2 weeks with no phone!!! I can not do this I am the only one to take care of her and can not run to the neighbor’s house to count they are there!!

    I have been on the phone for a week straight!!! AND running circles!! They told me to buy it out and spend over $900 to upgrade it in to a lesser phone!! Or call in my warranty to Verizon and pay the deductible and get back a refurbished phone !!

    I have been put on hold and no one ever came back for over an hour and a half, been transferred 8 times in one day, had a ticket made up for me to ship my phone back without even asking me and just did it. I am appalled at the lack of customer service in SAMSUNG !! Their CEO is worth over 12 BILLION and they can not make one exception for a medical situation!! I can not believe they are so heartless that they would ask me to leave my mom without any means to contact medical emergency if needed !!!

    AGAIN 7 DAYS AND COUNTLESS HOURS AND I GOT NOWWHERE !!!

    Reply
  2. IVEN JADEN

    I am very unhappy with my service overall especially customer service I purchased a Samsung phone that was supposed to be a special deal and I have spent weeks trying to rectify this and at this point in time Samsung representatives will not even

    SAMSUNG HEADQUARTERS PHONE NUMBER-18O5-6O8-54,O6
    SAMSUNG HEADQUARTERS-18,O5’6O’8’54’O6
    SAMSUNG CORPORATE PHONE NUMBER-1(8O5)(6O8),54O6

    Reply
    1. KEN

      I TO HAVE ISSUES WITH A TV. THEIR SUPPORT IS THE WORST I’VE EVER SEEN IN 65 YEARS IN THE ELECTRONIC SERVICE INDUSTRY.

      HOPE FULLY THE PRESIDENT OF SAMSUNG READS THESE AND DOES COME THING ABOUT THIS APPALLING DEPARTMENT(s).

      .

      Reply
  3. Billie Jo Frates

    I am very unhappy with my service overall especially customer service I purchased a Samsung phone that was supposed to be a special deal and I have spent weeks trying to rectify this and at this point in time Samsung representatives will not even answer my calls I am going to report you to the Better Business Bureau and if that doesn’t work the attorney general and if that doesn’t work the FCC if you would like to contact me so we can fix this . Without having to involve other people including a lawyer who I used to work for who will represent me for free if need be

    Reply
  4. darrett pullins

    Unbelievable that I have had one of their products that I have had issues with, and because of a glitch on their website, caused my warranty to “expire” 3 months after purchase, and that they could not rectify until today…and because of their negligence on straightening out this issue, my warranty is now set to expire “on time,” although I was told last week, their customer service dept. had extended the warranty an additional year for the inconvenience. Due to their negligence, my repair time to get another technician out here, has been extended another week, furthering my inconvenience. Because of the “customer service” this will be my first and last Samsung.

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  5. CMOUT

    WORST customer service I have ever received. I’m ashamed to say I wasted my money on their products.

    Reply
  6. Cheryl G Taylor

    Samsung has the worst customer service that I have ever dealt and I worked cuter service for a large communications company for years if anyone in our department had treated cutomers in such a dishonest and unprofessional manner we would have been fired. They have have had my Samsung tablet since July 2020 and they just informed me at the end of November 2020 that it can not be fixed. The issue I have with this is I initially sent it in for repair of the charging port. Since I didn’t know if it was the port or the charger I sent both in to their repair center. In about a week they sent my tablet back stating it was repaired however the didn’t return my charger and the screen on it was cracked so I sent it back two days later. This was after speaking to their customer servive. It is now December 2020 I still have no tablet. I have called dozens of time just to be on hold for hours, sent to numerous departments, called dropped too many times and lied to when I did speak to someone. I have bought at least three tablets and a cell phone from them and I like their products but this is the first time I have ever had a problem and it has really been a bad experience for me.

    Reply
  7. Sean McLaurin

    Samsung is the most unprofessional and dishonest companies, I have ever dealt with. DO NOT BUY ANYTHING EXCEPT PHONES!!!!!! All other appliances or technology products they offer will make you end up spending more at the end. They LIE repeatedly and need more training for their employees, because all their employees do is LIE!!!!! constantly. Its crazy that people can spend their hard earned money on a good for nothing product and be treated like criminals & animals when its time to be compensated or reimbursed. It wont do anything but I will be a Anit-Samsung person from here on out, and anything anybody ask me about Samsung will hear negative & terrible things which are true, about the company. Again if you want you refrigerator to work like its supposed to, DO NOT BUY A SAMSUNG Product, it will die out within the 1st 6 month to 1 year.

    Reply
  8. Jeremia.T Nghililewanga

    Good afternoon Samsung Company? I am hereby asking that, how far are you with my winning money of U$750 000 that I have won in your promotion games? I am still waiting it. Response to me please, I need it so much. My Cellphone number is +264 81 289 028.

    Reply
  9. Brenda J Atcheson

    Samsung 4.5 cu. ft. High-Efficiency Top Load Washer in White, ENERGY STAR. I purchased this 2 years ago. It is already completely useless. It stopped working and the estimates I acquired all informed me it costs more to fix it than it is worth!!! The power boards are completely fried and will not let the machine cycle. I live alone and maybe wash one load every two weeks. The machine is hardly used at all. Practically brand new. I had a really hard time even finding someone to work on it at all. I WILL NEVER trust Samsung again. I have always believed Samsung to be one of the top of the line appliances but I will not pay for a product that lasts 2 years.

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  10. Debby

    I bought a 43 inch tv in March 2020, I have been dealing with issues the tv blacks out. Everyone at Samsung that I have spoken to has a different story my refund check has been mailed twice (so they say), it was going to be hand delivered when they pick up the tv, also they stated that it would be put into my checking acount.
    What is going on with this corporation in the US. I also have so many “ticket numbers”, given non-existant phone numbers, been lied to. The stress that I have delt with is more then anyone should have to go through, it has ruined your reputation in my eyes.

    Reply
  11. Douglas Burnham

    Good morning,

    I have had nothing but issues with my Samsung 27.8-cu ft French Door Refrigerator since about 2 years after purchase. I have had to unplug and defrost the back of my refrigerator 4 times since then, the latest being just 1 month after I did it last time. My upper ice-maker has been frozen for 2 years and has not worked. When researching, I have seen thousands of complaints like mine with very few of them stating they were satisfied with your resolution to a known issue.

    I just got off the phone with someone in customer service who was very pleasant; but stated that all repairs would have to come out of my pocket and there was nothing he could do about it. I am really struggling to understand how a company like Samsung cannot stand by their product especially knowing it is flawed. I do not believe I should have to pay for this service as I have done nothing to cause it.

    I would like a response on what Samsung is going to do about this in order to make it right. I will give you my name, phone number and the ticket number so you have all the information you will need to do what is right.
    Additional information: I just got off the phone with the Technician that your customer service group put me in touch with. They estimated that the repair cost will be about $800 for service call and parts with no guarantee that this is going to fix the problem long-term. This is just for the problem with the refrigerator and does not even fix the upper ice-maker that I have been without for over two years.

    Please let me know if this is the best Samsung can do….If so I am choosing not to spend throw-away cash at this known issue with your product.

    I look forward to a quick and positive response as I am without a refrigerator at this moment.

    Reply
    1. Josh inzelbuch

      I bought 4 Samsung kitchen app,Ian es as a package deal.one year later had issues with the fridge . After speaking to customer support i was told i would have to pay for repairs. Less than two years and have had to defrost the ice maker several time. Again i was told i would have to pay for repairs. I will never purchase any Samsung product and be sure others know of the “great” warranty the company gives its customers.

      Reply
  12. Rose

    On May 3, 2020 my son purchased a Samsung Galaxy Watch Active2. I was the recipient of the purchase as a gift for Mother’s Day. After only three months of use, the watch no longer worked properly. The watch would not keep its charge. I was under the 1-year warranty policy, so I called your customer support line at 1-800-Samsung and explained what had taken place. I was told by your representative that I needed to go to UBreakIFix initially. I went to the facility in Palm Beach Gardens, FL. The technician there stated to call Samsung for a replacement watch. After leaving UBreakIFix I called Samsung back, and I was told to send the watch in for repair. They were not able to replace it.
    On 08/28/20 I received a text of ticket 4153813415 being processed and the label being issued. On 08/31/20 I used the label emailed to me by your company to send the watch in for repair. The rep said it would take about 10 days. Then, on 09/01/20 I received text confirmation that the watch was received by Samsung to allow 4 business days for the repair. Next, on 09/05/20 I received a text message that my ticket was cancelled, and if this was in error to call, so I called Samsung to find out why. The rep I spoke to stated that your company no longer had the part needed for the repair and that I would receive an email concerning refunding the money spent on the purchase.
    Since then the following has occurred:
    09/02/20 I received an email the product has been received.
    09/03/20 I received an email the repair is on hold for parts.
    09/05/20 I received information that the service request 4153813415 is to be shipped back unrepaired and that I will receive a refund.
    Each time I received text/email from your company y I called in.
    09/08 Kristen (Samsung rep) le4ft a message for me to 888-495-3382 call and confirm the refund, so I did. I was told it would take 10 days.
    09/17 Michelle (Samsung rep) left a message to call and accept refund due to delay in part to receive refund of $249.99 in 10 days, so I did.
    09/23/20 Somewhere in between I was given a new ticket number of 41544399866.
    09/26/20 I received s text that we have received product sm-r830nzsaxar.
    09/29 I called Samsung because I had not received the refund nor product. I spoke with Jason who has horrible customer service skills. He placed my hold for me to speak with a manager. I was on hold (with intermittent I’m looking into hold for 2 to 3 minutes) for 1 ½ hours.
    During these unsettling times, this kind of service is intolerable. I have photos of texts, emails, and call logs to share if needed of these interactions. It is a shame that there is no service after purchase of your products. As a company you should stand behind your product and your warranty. It has been over a month, and this issue still remains unresolved. I am demanding at this time that I receive the $249.99 refund that I was promised. I no longer have any confidence in your product or your service. I appreciate your time in considering my request.

    Reply
  13. donald gibson

    Please help me my samsung has not worked for 3 weeks, Its cover under warranty and i cant get your repair shop to service.

    Reply
  14. Robert Ard

    I myself like others. Am a loyal Samsung Customer. I have Samsung Smart Tvs. Samsung laptops. Samsung Galaxy S9 Smartphone. Just ordered A New Samsung washer and dryer set. Over $1700 for the set with Taxes. I deserve a Soudbar for my Samsung Smart tv. I have one on one tv but would like one for the other. Who do I need to talk to at Samsung to make this happen??

    Reply
  15. Anger Customer

    I am a Healthcare worker who has been without a refrigerator almost a week now, due to the shenanigans i got from your Samsung repair customer service number you placed in my refrigerator. This is how the story began I called your service line from work on Thursday and the lady stated I needed the serial number but gave me a reference # so I could call back when I got home, so I took the information and when I got home called her back with the information. At that time I was told that she would put in a ticket and someone would call be back on Monday. I lost it, why should I have to wait till Monday when my refrigerator has been going out for three days already and what am I to do about my food. She had no ideas or offered no help. Also I gave her several numbers to have service return my call. Well on Friday Service called and Stated they would be out there on Monday between 12 and 6 and would call when they were 20 minutes out. So on Monday I wait, nobody show up around 5:45 so called the number back explain my reference #, lady states maybe they tried to call by nobody answered I explained no call received. She attempted to call the service company but they were already closed. So I wait and wait and wait. Today is Tuesday and I get to work and look at my phone and find that I have a call form the service man at 6:05 pm stating he was on his way and that he would try and alternate number. No call. So I called the service company gave them the service # the service person gave me because she could not located me by my phone #, She states that the request only showed my work #, this is not the number I gave the lady when I put in the request. So please stop your staff my recording from the caller Id, cause I never gave the lady my office phone #. So I spoke to the service people and gave them the right information and now I still have to wait another day to have someone look at my broken refrigerator that is only a year and 1 month old. I have have many Samsung products and this is the first one that has made we not want to buy your product ever again. If I treated my patients the way your service has treated me in this pandemic how many do your think would still be alive? Why does an essential item go out so fast. In the future I would advise other shopper not to buy this product.

    Reply
    1. Debra Parker

      I bought a Samsung side by side refrigerator on May 27, 2020 from Home Depot. It was scheduled to be delivered today, 24 June 2020 (yea almost a month). This morning the delivery guys arrived, while they were unwrapping my new refrigerator they INSTANTLY discovered the bottom of the unit was burned! The wiring and plastic tubing was melted and black soot on the bottom. There was also black soot all around the exterior! The packaging was NOT damaged. Evidently the unit was re-packaged damaged either from Samsung, it’s distributer or Home Depot. I did a live chat with Samsung’s Appliance Headquarters in San Jose CA and they admitted their factories assembled, test, package and ship the units. It’s obviously their factories DO NOT HAVE QUALITY CONTROL! Who in their right mind would jeopardize the reputation of Samsung? The factories need to ramp up their final inspections and quality control before the products leaves their property. Totally unacceptable.

      Reply
    2. Timothy Grissom

      I have been out a washer for four months. I did nothing wrong. It just stopped and I called and went through the process and boom guy shows up everything is looking good but wait needs a mother board. Replaced it and still the same thing service company was great they were out of Jacksonville or somewhere in East Florida. I have had it with their customer service the famous answer is we have that and it will be 3-5 business days for a decision. I called today and lost it due to a supervisor telling me that it has not been as long as I say it has. I will never own Samsung again

      Reply
  16. Sean Kelly

    Samsung had a chance to correct an issue and has failed to do so. Samsung’s Android 10 Update (which cannot be opted out of) broke my Galaxy S9+. Having spent $9,000 to $10,00 dollars on Samsung products between phones, tablets and TVs I was hoping they would be willing to do an advanced swap, like most companies, but no. I would have to be without my phone, which is critical for my job, while I Mail it in to a Samsung Service Center and then Wait for an undetermined amount of time to get it back. I have spoken with Samsung “Tech Support” twice and this is the only option provided. My house and My social circle will no longer be supporting Samsung products. Which is really bad for Samsung as I was looking at them for my kitchen remodel. No longer.

    Reply
    1. Karen

      Don’t waste your money on any Samsung appliance. They are junk. It took me 2 months to get my leaking refrigerator issue resolved, and that’ only because Lowes did a swap for me because Samsung wouldn’t.

      Reply
  17. EDDIE J PERCY

    Hi I recently purchased some Samsung products and was missing a oven rack and had the wrong rear right gas cap .now I call on nov.1 2019 and purchased the stove on Oct 2 2019 now I been calling since Nov 1 which is with in the 30 days and every week I have call they say we will be getting the parts out to you and all month Ive call they tell me the same thing so how is it as large as this company is, I have t ok go through this. My ticket number is 4151667223 can someone help.

    Reply
  18. Alex Ehret

    i am very unhappy with my recent order.
    It has taken me over 7 hours between 2 days.
    I am VERY UNHAPPY with my whole experience.
    Also you can not change shipping once you place your order.
    And trying to file a complaint it like going to the moon.

    Reply
  19. Peter Thorsen

    I am so disappointed with the service we have received from your company. The time we have spent on the phone with nothing being resolved.. knowing the issue why I would have to go without a phone for weeks . We have bought a lot of your products. But knowing the runaround we have received today.. I will never buy another one of your products…

    Reply
  20. Justin brown

    I have been a die hard Samsung fan and customer for along time. I’ve enjoyed and hated many different items over the years . Good and bad, I’ve always stuck it out. This is my official break up letter . I’m done , I’m done and done once more . My new note4 keeps die n; getting hot and shutting off . Thx AT@T Deep breath, come home and my Samsung Flat screen, less then a year and a half….bam, sp0ts, lines, blackouts… thx Samsung … deep deep breath, Phone is dead, tv is dead, looks like it’s time for some house work….but NOPE!!!!! Walk into my Landryroom after a 12 hour day of work, horrible drive home, all my toys are broke and see this pair of Beautiful Samsung washer and dryer that’s also around months old. Thinking to myself , no way these monsters will go out the same exact Day. But sure enough, close the lid to the washing machine ; hit start …. Error code 4E , error code this and that!!!!! Bam; boom .//sounds like a cat is in there banging around? Done and done fellows. Called AT&T customer service , got the run around, called best buy , got the runaround and finally trying to get Samsung‘s contact information….pfffffffrttttt So it doesn’t matter if you spend 20 plus thousand a year on Samsung products, if your not famous or rich.::your nothing to these people and this is what I get for my loyalty!!!!! Thx Samsung. Maybe I’ll make a YouTube video about this…sell it to Apple and they can make another goofy commercial!!! F N MINT👍

    Reply
  21. Concerned employee

    Hello, I am one of the techs from Quality Appliance in Meridian, Idaho. Writing to inform you that they have been taking you to the cleaners for years! My conscience just can’t handle it anymore. Not just you, but all the manufacturers we do service for. Replacing parts that don’t need replaced, saying we did when we didn’t, filing false warranty claims… manipulating dates to make us look good so we win awards and trips… And so much more! Most, fraudulent and criminal! Millions of dollars in fraud!! I was going to go straight to our rep, but I just wasn’t sure if he’d believe me. Things are just so difficult now with Charity and Dustin and their milking everyone for every dime they can because of all their debt with there trips they always take, and buying habits, and partying. I am really not sure how much longer we can stay in business like this anyway. Thought maybe you’d like to know before it’s too late to take action. Not sure what else I can do.

    Reply
  22. Judi Pfaff

    I would like to know why it has taken over 1 month to replace my phone that is under warranty? I sent it in in June sometime because I couldn’t hear unless I had the speaker on so I called and was told I had to send it in. It took about 10 days to receive it back. Within the month I called and had it returned because the problem happen again and I could not hear. It was sent back to me again but was not fixed. I had the phone for 12 hrs at the most and had to return it again. This was on September 4. On September 13 I received an email saying that they were going to replace it. I called on Monday, September 16 and was told that the phone shipped but they did not have the tracking and would call me back with it. I didn’t get a call back so I called on Tuesday and was told that it would be another 7 to 9 business days . I was told it takes that long to get a shipping label. I know better than that. I feel this is unacceptable and everytime I call I get told something completely different than I was told before. I would like to know when I will be receivibg the phone? I do not feel this is the way to treat a customer.

    Reply

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